NewswireToday - /newswire/ -
Noida, Uttar Pradesh, India, 2007/06/20 - LivechatGenie has come up with the software for financial websites to provide improved services & customer support to their online visitors.
In the very competitive banking industry, it is crucial for banks to provide immediate and thorough support to their current and potential clients. If your financial institution doesn't have live customer service through your website, especially when your competitors already do, your institution could be losing sales and customer service opportunities. Hand-hold customers through complex applications now with LivehelpGenie.
Advantages of using LivehelpGenie in Finance sector are:
• Increase funding rates by providing real-time answers
• Financing and Mortgages
• Debt Relief-Help visitors understand the process of debt settlement programs
• Brokers can answer time-sensitive questions quickly and efficiently
• Bankers can answer daily questions regarding accounts, service and banking daily routine
• Build trust by providing click-to-chat access to financial advisors and service consultants
• Online credit card authorization site for e-commerce sites, can give visitors explanations and assistance if their credit cards fail authorization
• Speeds the flow of information between your institution and the website visitor
• Website monitoring feature helps in the detection of fraud
LivehelpGenie is Live Chat Software for live help, live support, visitor tracking, and proactive sales support for your web site. It is a software based solution that allows Companies to communicate, or chat, in real time with visitors. Live support is used to give immediate response, customer support and information to website visitors and customers with an added extra human touch.
LivehelpGenie has a highly efficient monitoring system. It does not clog your bandwidth by repeatedly checking the server for new visitors. (No refresh needed to update tables). There is no upper limit on the number of visitors to be monitored.
No matter your type of financial institution, be it insurance, banking or currency trading, LHG helps you project a modern, professional image while lowering customer service costs.