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Setting a New Customer-Centric Course to Member Management Success - Frost & Sullivan announced today that a complementary eBroadcast “Setting a New Customer-Centric Course to Member Management Success” will air Thursday, July 12, 2007 at 2 pm EDT/11 am PST
Setting a New Customer-Centric Course to Member Management Success

 

NewswireToday - /newswire/ - Palo Alto, CA, United States, 2007/06/15 - Frost & Sullivan announced today that a complementary eBroadcast “Setting a New Customer-Centric Course to Member Management Success” will air Thursday, July 12, 2007 at 2 pm EDT/11 am PST.

   
 
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Greg Caressi, Healthcare and Life Sciences Vice President for Frost & Sullivan, will discuss demands placed upon the health care payors by their members, Consumer Directed Health Plans (CDHPs) that are changing the competitive landscape, competitive advantages gained by reacting to the CDHP trend, and how payors can navigate the dynamic consumer-centric environment while providing superior member management.

“Payors confronted with changes in regulations, increasing concerns about the mounting cost of health care, and the increasing consolidation within the industry are now also facing a new issue: consumer-directed health plans,” states Caressi. “Adapting to the changing environment of member management may be the deciding factor in determining winners and losers in this rapidly growing market.”

Frost & Sullivan, along with leading industry experts, will take an in-depth look at the emerging trends and explore some recent options for upgrading member management.

All program participants will receive a complementary Frost & Sullivan custom white paper, “Navigating the Future of Member Management.”

About Frost & Sullivan

Frost & Sullivan, a global growth consulting company, has been partnering with clients to support the development of innovative strategies for more than 40 years. The company's industry expertise integrates growth consulting, growth partnership services, and corporate management training to identify and develop opportunities. Frost & Sullivan serves an extensive clientele that includes Global 1000 companies, emerging companies, and the investment community by providing comprehensive industry coverage that reflects a unique global perspective and combines ongoing analysis of markets, technologies, econometrics, and demographics.

 
 
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Setting a New Customer-Centric Course to Member Management Success

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Frost & Sullivan |
Publisher Contact: Tracy Henderson 
210.477.8442 tracy.henderson[.]frost.com
 
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