NewswireToday - /newswire/ -
Cape Town, Western Province, South Africa, 2007/06/12 - The Collections and Recoveries subsidiary of the CMS group, one of the leading collection and recovery agencies in Africa, has signed up for the PIC Collections System (PCS), from PIC Solutions.
The CMS group offers a range of services across the entire collections life cycle. The services include customer education, customer service reminders, front and back end collections, external debt collection agency services, legal process and debt portfolio purchases. The company has extensive industry expertise in the administration and collection process covering a full range of products. The CMS group presently manages accounts receivable in excess of R3 billion in a wide range of credit portfolios on behalf of major banks, utilities, retailers, cellular service providers and educational institutions.
PCS is a powerful collections solution that will provide the CMS group with the flexibility to optimise their collections performance. PCS is specifically tailored to meet their requirements by combining industry collections best practices, flexible user controlled strategy definition and an intuitive user friendly collector interface with leading-edge system functionality.
Clive Baynes, ICT Director at the CMS group, states, “PCS provides functionality that facilitates industry best practice collections in an easy to use, flexible and robust collections system. The CMS group has expanded rapidly in early stage collections and our existing collections system no longer provides the appropriate flexibility for us to meet the growth in our service offering. PCS can be easily integrated with our existing processes. We look forward to working with PIC in enhancing the existing solution to add best practice late stage collections and recovery functionality to deliver a world class all round system.
Mike Crawley, Director at PIC Solutions, adds, “PCS has gone from strength-to-strength, offering organisations a versatile solution to meet their extensive collections requirements. As rising levels of consumer debt continue to affect the bottom lines of companies, demand for PCS is increasing. With PCS, CMS will be able to minimise their losses and maximise return in a competitive market and we look forward to working with them on this assignment."
About PIC Solutions
PIC Solutions (PICSolutions.com) provides consumer credit solutions to a wide range of blue-chip organisations. We are experts in the fields of credit, risk and software and have an established track record of success powered by solutions.
Our ongoing commitment is to enable clients to optimise the credit life cycle.