PRTODAY / NewswireToday Free press release distribution service network

Written by / Agency / Source: Bob Little Press & PR

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

Echelon in 'High Speed 1' Development Scheme - Echelon has won a contract to help select customer service staff for High Speed 1 (previously known as the Channel Tunnel Rail Link) - at Arsenal's Emirates Football Stadium
Echelon in 'High Speed 1' Development Scheme

 

NewswireToday - /newswire/ - St Albans, Herts, United Kingdom, 2007/05/29 - Echelon has won a contract to help select customer service staff for High Speed 1 (previously known as the Channel Tunnel Rail Link) - at Arsenal's Emirates Football Stadium.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Education/e-Learning/Training Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Arsenal's Emirates Stadium is the setting for a novel form of assessment for would-be customer care staff with High Speed 1 (previously known as the Channel Tunnel Rail Link). These centres form part of learning consultancy Echelon's on-going selection of, and support for, these staff.

The selection process begins this month for staff who will work at the refurbished St Pancras International and new station Ebbsfleet International, although the service is not due to come into operation on the new section of track from Fawkham Junction, in Kent, to St Pancras, until 14th November. The job of a Customer Service Officer involves providing excellent service for this new concept retail and transport experience.

Under the contract with High Speed 1, Echelon will run a series of assessment centres - taking place at Arsenal's Emirates Stadium in north London.

Each candidate selected for interview will be confronted with a number of role play scenes, involving professional actors. The candidate's reactions to these scenarios will determine his/her suitability to be a customer service officer or manager.

"In order to be a successful customer care officer with High Speed 1, you have to have much more than a personable manner," explained David Hill, Echelon's managing director. "Among other things, you have to have well developed powers of observation, tact, confidence and initiative.

“This novel use of professional actors – to assess candidates – is essential because it represents the most cost-effective and lifelike way of testing these qualities in the candidates,” he added.

“Moreover, since St Pancras is being re-developed along the lines of Grand Central Station in New York – complete with gourmet restaurants and the longest champagne bar in Europe – the customer care staff there will have to know more than just the basics of which train goes from which platform!”

About High Speed 1

Full UK Government approval was granted in 1996 for the two sections of the 69-mile (108km) High Speed 1 – previously known as Channel Tunnel Rail Link (CTRL). The opening date of the first phase, 43km, was 28th September 2003 – on time and on budget. The second phase, again on time and within budget will open on 14th November 2007.

Once the whole line is open in 2007, London - Paris times should be cut to two hours 15 minutes, with Brussels possible in two hours. The Channel Tunnel portal is just 35 minutes from St Pancras and, from 2009, Kent services will see significant reductions with Ashford taking around 36 minutes from London via High Speed 1.

High Speed 1 domestic services will connect London with Gravesend, Margate and Broadstairs by joining the classic network at Ebbsfleet and Stratford, while services to Canterbury, Ramsgate and, possibly, Dover will continue to Ashford to join existing routes there.

About Echelon Learning

Echelon Learning is a consultancy-led publishing house that integrates electronically-delivered knowledge and learning into the development of management skills and business performance. Its consulting division has won four national training awards for customer service initiatives.

Media contact: Peter Muir
T: +44 (0)1296 715228
E: echelon[.]pmpr.co.uk

Sales contact: David Hill
T: +44 (0)20 8568 1500
E: david[.]echelonl.com

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Education/e-Learning/Training Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Written by / Agency / Source: Bob Little Press & PR

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick Newswire Today Visibility Checker

 

Distribution / Indexing: [+]

 
 
# # #
 
 
  Your Banner Ad showing on ALL
Education/e-Learning/Training articles,
CATCH Visitors via Your Competitors Announcements!


Echelon in 'High Speed 1' Development Scheme

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name Newswire Today and LINK as the source.
 
  Is this your article?
Activate ALL web links and social stream by Upgrading to Press Release PREMIUM Plan Now!

|
Publisher Contact: Bob Little - BobLittlePR.com 
+44 (0) 1727 860405 bob.little[.]dial.pipex.com
 
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Bob Little Press & PR securities in any jurisdiction including any other companies listed or named in this release.

Education/e-Learning/Training via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From Bob Little Press & PR / Company Profile


Read Education/e-Learning/Training Most Recent Related Newswires:

CloudQast Adds Features to its Video-based Learning Platform
SolarVenti Australia and Massey University Release Research Project Results on Indoor Air Quality in Classrooms
Lithan Invests 10 Million Dollars to Align with SkillsFuture Movement
CloudQast Launches Two Legislation-related Generic E-learning Programmes
International Award for Gamification Nation
Learning Objects Releases Comprehensive, Competency-Based Learning Platform
Encertify Has Joined Hands with VMEdu, Inc. to Promote Training and Certification Programs
Four Innovative Learning Products From Pearson Win 2016 Award of Excellence from Tech & Learning Magazine
Soaring Sky Unveils New Training Opportunity for Aspiring Commercial Drone Pilots
BITSync 2016 The First Pan-American BITSian Conference Indeed A Stellar Constellation
BigMainStreet.com Launches the Experiential Online Business Courses in USA
eXact Learning Solutions Adds A New Authoring Feature to its LCMS
The DevLearn International Exhibition Receives Further Sponsorship from EXact Learning Solutions
The Springboard Programme’s Growing Success for Women in Oman
eXact Learning Solutions Signs A Groundbreaking Escrow Agreement with NCC Group

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  Triggr & Bloom

Visit  BizJobs.com





 
  ©2016 Newswire Today — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are NOT affiliated with USA TODAY (usatoday.com)