With the expansion of enterprises and the movement towards a mobile work force, the need for efficient communication through CRM and collaboration software has increased. Hence, securing digital information and providing adequate content management is a necessity for enterprises to function effectively.
New analysis from Frost & Sullivan, World Communication Software: Investment Analysis and Growth Opportunities (F408-F1), reveals that revenue in this market totaled $20 billion in 2004. Additionally, revenues for the digital asset management (DAM) sector alone projects to reach $750 million by 2007.
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“The organization and security of digital information play a key role in a company’s success, particularly as enterprises in various markets continue to expand globally,” notes Frost & Sullivan Financial Analyst Jim Regan.
Although the economy of the United States continues to stabilize, it is still necessary for corporations to expand into foreign markets that have achieved higher growth rates. In order to do this in a cost-effective manner, it is imperative that enterprises take advantage of the advances in technology, especially those in the enterprise communication software arena.
Furthermore, many participants enter into the communication software market each year. This is possible because of the low cost of entry and the consistent creation of new technologies.
“Since there continues to be an increase in the number of new competitors within many sectors of the communication market, it is necessary for all participants to focus on research & development (R&D) in order to raise the cost of participation,” notes Regan.
Partnerships and acquisitions of new technologies are necessary to create a full suite of capabilities for customers, therefore increasing the ability to up sell current clients and continue to maintain loyalty.
World Communication Software: Investment Analysis and Growth Opportunities, a part of the Financial Benchmarking & Analysis in the Communication Software Industry provides insight into the various segments of the market, including CRM, content management, collaboration, product life cycle management, supply chain management, and security. The study provides a comprehensive financial analysis of leading U.S. communication software firms to support the investment and financial analysis needs of decision makers in the technology arena. Interviews are available to the press.
Frost & Sullivan's Business and Financial Services group serves clients around the world in all aspects of financial analysis, market research and monitoring, due diligence, idea generation, opportunity analysis, investment valuation, and other proprietary research.
Frost & Sullivan, a global growth consulting company, has been partnering with clients to support the development of innovative strategies for more than 40 years. The company's industry expertise integrates growth consulting, growth partnership services, and corporate management training to identify and develop opportunities. Frost & Sullivan serves an extensive clientele that includes Global 1000 companies, emerging companies, and the investment community by providing comprehensive industry coverage that reflects a unique global perspective and combines ongoing analysis of markets, technologies, econometrics, and demographics.