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The awards were presented to Marc Greenberg, General Manager. The hotel, owned and operated by Atlanta-based Northwest Atlanta Hotel Partners, L.P., is located amidst a unique 13-acre landscaped setting with 280 one- and two-bedroom suites.
The hotel also received the Quality Excellence Award with a perfect quality and service rating of 100%, based on results of the brand’s ongoing Mystery Shopper program.
“The Hawthorn Suites Atlanta/Northwest continues to stand out and set the standard for excellence in all areas, including a strong commitment by the entire staff to its guests,” said Roy E. Flora, Chief Operating Officer of US Franchise Systems, Inc. (USFS), parent company of the franchisor of the Hawthorn Suites brand. “This hotel has set its sights high, and through hard work and attention to detail has achieved outstanding results.”
In addition to being recognized for exemplary operating and service performance, the hotel was credited with exceptional community service.
“In a city the size of Atlanta, it isn’t easy to stand out in terms of community service,” noted Flora.
“The Hawthorn Suites Atlanta/Northwest has out shown all the rest when it comes to building strong, meaningful relationships with local friends and organizations.”
Commented Greenberg, “We're proud of our service-driven culture where every guest is special and are delighted that these awards recognize our managers' and employees' hard work and achievements, both with guests and in the community.”
The hotel takes an active role with the Children’s Miracle Network, a national fund-raising alliance, and participates in many community activities such as ongoing walkathons for diabetes and aids, donating sheets, towels and bedding to the Atlanta Union Mission, and gathering toys for an annual ‘Toys for Tots’ Christmas tree.
The Hawthorn Suites in Atlanta/Northwest is uniquely designed to accommodate both extended stay and short-term travelers for business or leisure. With nine separate buildings in a resort-like setting, spacious suites feature fully equipped kitchens. The hotel provides complimentary daily hot breakfast buffet and social hour Monday through Thursday. Additional amenities include an outdoor heated pool and whirlpool, fitness room, lighted tennis courts and basketball court, and barbecue and picnic areas. The hotel has three meeting rooms and provides business services. Parking is complimentary, and there are onsite guest laundry and valet services.
Hawthorn Suites Atlanta/Northwest is nearby numerous area restaurants as well as Cumberland and Galleria Malls and Chattahoochee Nature Walk (2 miles), and Cobb Performing Arts Center (1 mile).
There are 99 Hawthorn Suites hotels open or under construction across the U.S., Australia, Dubai, Israel, Kuwait and Turkey. Guests can earn free nights at Hawthorn Suites and other Hyatt hotel brands by taking advantage of Hawthorn Suites’ partnership in the Hyatt Gold Passport® frequency program. Reservations may be booked online on their Website or by calling 1-800-527-1133 or TDD 800-824-2116 toll-free. The Atlanta/Northwest hotel can be reached directly at 770-952-9595 and by fax at 770-984-2335. All properties are independently owned and operated.
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