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LiveTime Adds Web 2.0 Ajax Interface to ITIL Service Management - LiveTime Software announced today that its ITIL Service Management suite now offers Service Oriented Architecture (SOA) that features Ajax based interface to drive new levels of Web 2.0 interactivity
LiveTime Adds Web 2.0 Ajax Interface to ITIL Service Management

 

NewswireToday - /newswire/ - Concord, CA, United States, 2007/05/08 - LiveTime Software announced today that its ITIL Service Management suite now offers Service Oriented Architecture (SOA) that features Ajax based interface to drive new levels of Web 2.0 interactivity. TSX: ABT

   
 
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LiveTime Software, a leading provider of ITIL certified Service Management, Help Desk and Support Software, today announced LiveTime Service Manager 5 with new Ajax-based components to drive new levels of Web 2.0-based interactivity.

“There is no doubt that Rich Internet Applications (RIAs) have taken the Web by storm,” explained Dr. George Vossos, Chief Technology Officer for LiveTime Software. “Web 2.0 offers a whole new way of delivering Web-based applications to enterprise users,” he said. Powered by new technologies such as Ajax, “RIAs deliver the power and flexibility of desktop applications but with the convenience and cost savings of running software in a standard web browser.”

With LiveTime Service Manager 5, LiveTime has extended the page-based Web services architecture with Ajax to deliver a richer interactive experience to users. LiveTime 5.0 introduces Ajax components that enable LiveTime applications to provide the same rich user experiences that desktop application users enjoy. The core LiveTime solution for ITIL-certified service management applications now includes an efficient, Ajax-based engine to automate interactivity, including a rich set of XHTML components to improve usability and customization.

New dynamic components such as integrated spelling, online chat and RSS feeds will provide completely new levels of interactivity for customers. LiveTime can also be made to co-exist with portals, JSP, dashboards or any other web-based technologies. LiveTime 5.0 is scheduled for release in late June.

 
 
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LiveTime Adds Web 2.0 Ajax Interface to ITIL Service Management

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