PRTODAY / NewswireToday Free press release distribution service network

More news: Software
Written by / Agency / Source: Noble Systems Corporation (NSC)

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

Noble Harmony Named a 2016 Product of the Year - Noble Systems is Recognized for Exceptional Innovations in Customer Contact Technologies - NobleSystems.com
Noble Harmony Named a 2016 Product of the Year

 

NewswireToday - /newswire/ - Atlanta, GA, United States, 2016/08/24 - Noble Systems is Recognized for Exceptional Innovations in Customer Contact Technologies - NobleSystems.com.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Noble Systems Corporation, a global leader in unified contact center technology solutions, announced that it has won a 2016 Communications Solutions Product of the Year Award for Noble® Harmony.

Noble Harmony added powerful new functionality to its web-based supervisor interface for remote and mobile contact center management with the version 5.1 upgrade, including a re-designed user interface and enhanced tools for agent and group maintenance, manager wallboard, and quality assurance and recording, as well as features designed for the Noble Inbound 100 platform. Harmony provides remote and mobile access to Noble’s award-winning management tools from virtually any web-enabled device, allowing managers to easily stay on top of contact center activities, wherever they may be located, to organize workgroups, configure workflows, monitor agent activities and compliance, define alerts to be triggered on specific conditions, quickly analyze results, audit changes, and more.

“The new features in Harmony version 5.1 allowed us to significantly improve the user functionality for managing inbound programs, and many of them were developed in collaboration with our current inbound-centric users,” said Chris Hodges, SVP of Sales and Marketing. “We are especially excited by enhancements to the user interface that make it easier to setup and manage services, and by our new SmartAccept™ and SmartRecover™ tools to shrink speed to answer, reduce dropped calls, and improve customer service.”

“Congratulations to Noble Systems for being honored with a Communications Solutions Product of the Year Award,” said Rich Tehrani, CEO, TMC. “Noble Harmony is truly an innovative product and is amongst the best solutions brought to market in the past twelve months that facilitates business-transforming voice, data and video communications. I look forward to continued excellence from Noble in 2017 and beyond.”

About Noble Systems

Noble Systems Corporation (noblesystems.com) is a global leader in the customer communications industry, providing innovative solutions for Unified Communications, Workforce Management, and Analytics. Tens of thousands of agents at 4,000+ client installations worldwide use Noble platforms to manage millions of customer contacts each day. Noble offers a unified suite of inbound, outbound and blended omnichannel communications, strategy planning, and resource management tools for companies of all sizes. Our premise, cloud, and innovative premise/cloud hybrid platforms include ACD, predictive dialing, blended processing, recording and monitoring, IVR, messaging, interaction analytics, decisioning, and workforce management.

About TMC
TMC (tmcnet.com) is a global, integrated media company that supports clients' goals by building communities in print, online, and face to face. TMC publishes multiple magazines including Cloud Computing, IoT Evolution, Customer, and Internet Telephony. TMCnet is the leading source of news and articles for the communications and technology industries, and is read by as many as one million unique visitors monthly. TMC produces a variety of trade events, including ITEXPO, the world's leading business technology event, as well as industry events: Asterisk World; AstriCon; ChannelVision (CVx) Expo; DevCon5 - HTML5 & Mobile App Developer Conference; IoT Evolution Conference & Expo; IoT Evolution Developers Conference; MSP Expo; Real Time Web Communications and more.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Written by / Agency / Source: Noble Systems Corporation (NSC)

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick Newswire Today Visibility Checker

 

Distribution / Indexing: [+] / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

 
 
# # #
 
Software Warnings - IMPORTANT:
Always be aware/cautious about what you download on your computer/mobile! PURCHASE SOFTWARE related keywords / Banner Ads. Click HERE for details!
.

 
  Your Banner Ad showing on ALL
Software articles,
CATCH Visitors via Your Competitors Announcements!


Noble Harmony Named a 2016 Product of the Year

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name Newswire Today and LINK as the source.
 
  Is this your article?
Activate ALL web links and social stream by Upgrading to Press Release PREMIUM Plan Now!

|
Publisher Contact: Lee Allum - NobleSystems.com 
1-888-8NOBLE8 lallum[.]noblesystems.com
 
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Noble Systems Corporation (NSC) securities in any jurisdiction including any other companies listed or named in this release.

Software via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From Noble Systems Corporation (NSC) / Company Profile


Read Software Most Recent Related Newswires:

NAKIVO v7 Released with Support for Hyper-V Backup and More
HellermannTyton Heads for the Cloud with Infor CloudSuite Distribution Enterprise
Melbourne Airport Deploys Real-Time Data to Support World-Class Customer Experience
Zendesk Named Among First in the AWS Partner Network to Bring Customer Service to Modern Cloud Contact Centers with Amazon Connect
SYSPRO ERP Software Core Advantages Match Unmet Market Needs Uncovered in New ERP Benchmark Study by Ventana Research
Nexthink Gains Better Sales Compensation Efficiency with Xactly
PTC to Offer Commercial Robotics Track at LiveWorx 2017
Natixis, IBM and Trafigura Introduce First-ever Blockchain Solution for U.S. Crude Oil Market
MAA Drives Growth with Yardi Softwar
Datamatic to Distribute NAKIVO’s VM Backup Solution in Italy
Belfast Waterfront Named 2016 Site of the Year by Kentico
Aspect Software Combats the Mobile Fraud Challenge At the Cards & Payments Summit 2017
SIX Leverages IBM Watson for Cognitive Security Operations Center
Europris Drives Centralized Store Planning with JDA Across More than 240 Stores
Warmington Properties, Inc. Selects Yardi Property and Investment Management Solutions

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  NAKIVO, Inc.

Visit  La Bella Bakery Artisan Bakery Arizona





 
  ©2017 Newswire Today — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are NOT affiliated with USA TODAY (usatoday.com)