OpenText™, a global leader in Enterprise Information Management (EIM), today announced it has been awarded both the Computerworld Malaysia and Computerworld Singapore Customer Care Awards (CCA) in the Enterprise Content Management Software category for the second year running. The awards salute the nations’ best providers of pre- and post-implementation consulting, support and maintenance work in the area of information and communication technology (ICT) as chosen by their customers.
“For the second year in a row, we are honored that our customers across Singapore and Malaysia have chosen us to receive these awards,” said James McGourlay, senior vice president of Global Technical Services at OpenText. “At OpenText, we put customers at the heart of everything we do, and we strive to enable them with the tools and resources they need to be successful. This award shows that in a digital world, providing a level of service that is second to none is still crucially importance. Our customers have come to expect the very best from OpenText, and we will continue to deliver above their expectations.”
Mark Hobson, CEO of Executive Networks Media and Publisher of Computerworld Malaysia, said: " As we mark the 10th year of the Customer Care Awards, we can clearly see that customer satisfaction levels in Malaysia and Singapore are continuing to rise to even higher levels of excellence. Customer satisfaction awards are difficult to win and it is a pleasure to note that the award winning companies tonight have nudged the bar even higher by precisely aligning their service portfolio to the needs of their customers.”
More than 6,000 information executives across Singapore and Malaysia were invited to rank the performance of their ICT solution providers and partners in delivery of services at every stage of a given technology deployment, from early stage consulting through complete implementation, user testing, and continual maintenance, support and process enhancement. Responses were gathered, analyzed and audited by regional market analyst house Executive Networks Research, the research arm of Executive Networks Media, the publisher of Computerworld Malaysia and Computerworld Singapore.
OpenText (opentext.com) enables the digital world, creating a better way for organizations to work with information, on premises or in the cloud.
Certain statements in this press release may contain words considered forward-looking statements or information under applicable securities laws. These statements are based on OpenText's current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which the company operates. These statements are subject to important assumptions, risks and uncertainties that are difficult to predict, and the actual outcome may be materially different. OpenText's assumptions, although considered reasonable by the company at the date of this press release, may prove to be inaccurate and consequently its actual results could differ materially from the expectations set out herein. For additional information with respect to risks and other factors which could occur, see OpenText's Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC and other securities regulators. Unless otherwise required by applicable securities laws, OpenText disclaims any intention or obligations to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
Copyright ©2016 Open Text. OpenText is a trademark or registered trademark of Open Text. The list of trademarks is not exhaustive of other trademarks. Registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text. All rights reserved. For more information, visit opentext.com/who-we-are/copyright-information .
Sonya Mehan - OpenText Investor Relations
P: 519-888-7111 x2446 - E: smehan[.]opentext.com.
Dave Ladetto - Weber Shandwick
P: +1 617-520-7042 - E: dladetto[.]webershandwick.com.