OpenText™, a global leader in Enterprise Information Management (EIM), today announced that Vital, the Singapore Government’s center for shared services, has appointed OpenText - through a public tender process - to digitize its back-office corporate services, comprising over two million records per year for over 100 Government agencies.
As part of the Singapore government’s effort to aggregate common administrative services and benefit from economies of scale, the Electronic Document and Knowledge Management System (eDKMS) will enable Vital to integrate daily HR, payroll and finance workflows for higher productivity, as well as foster greater knowledge management and a social collaboration platform within Vital. The system also reduces paperwork, manages the flow of information from capture through to archiving and disposal.
“As a part of Singapore’s drive to build a Smart Nation and a digital government, Vital is taking its steps to reduce paper-intensive workflows in back-office operations, improve records and case management, and enhance business information analysis and decision-making. ” said Tan Chor Kiat, Vital’s Chief Executive.
OpenText Content Suite will enable Vital to ensure compliance of government mandated document management policies, improved records and case management accountability, and enhance business information analysis and decision-making. Using OpenText, the Electronic Document and Knowledge Management System (eDKMS) will provide Vital with the tools to reduce paper-intensive workflows and deliver timely information sharing for improved collaboration.
OpenText Content Suite provides the document and records management platform required to power Vital’s Digital Workspace and Database for all staff, providing a common platform for information management, sharing, and storage or records. Information can now be selectively and intuitively searched via a single search platform.
OpenText’s industry-leading ECM platform, combined with proven technology and functional capability, allowed Vital to be confident that OpenText Content Suite would meet current needs and support future expansion.
OpenText Content Suite is part of the OpenText Enterprise Information Management (EIM) portfolio that help organizations to discover and manage information to spur growth and innovation and decrease time to competitive advantage. OpenText EIM consists of comprehensive and integrated product suites including Content Suite, Process Suite, Experience Suite, Analytics Suite and Business Networks. OpenText EIM solutions are available on-premises, in the cloud, and as hybrid deployments.
Vital (vital.gov.sg), a department under the Ministry of Finance was formally launched in July 2006, as part of the Singapore Public Sector's effort to aggregate common administrative services and reap economies of scale to bring about greater business value for the whole of Government. It is a captive shared services center which currently serves more than 100 Ministries, Departments, Organs of State and Statutory Boards in Singapore. The suite of services includes finance services, human resource services, payroll and claims services, learning and development services, and travel management services. Annually, over a million transactions pass through their hands, with nearly 600 lines of services. Vital has a staff of 500 serving a population of over 80,000 public servants.
OpenText (opentext.com) enables the digital world, creating a better way for organizations to work with information, on premises or in the cloud.
Certain statements in this press release may contain words considered forward-looking statements or information under applicable securities laws. These statements are based on OpenText's current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which the company operates. These statements are subject to important assumptions, risks and uncertainties that are difficult to predict, and the actual outcome may be materially different. OpenText's assumptions, although considered reasonable by the company at the date of this press release, may prove to be inaccurate and consequently its actual results could differ materially from the expectations set out herein. For additional information with respect to risks and other factors which could occur, see OpenText's Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC and other securities regulators. Unless otherwise required by applicable securities laws, OpenText disclaims any intention or obligations to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
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Sonya Mehan - Investor Relations OpenText
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Dave Ladetto - Weber Shandwick
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