Affordable housing provider Community Housing Initiatives, Inc. (CHI) is digitizing and mobilizing its leasing process and resident services. To do this, CHI is using RENTCafé® Affordable Housing™, a marketing platform that includes online applications, compliance and resident services.
“Anyone familiar with affordable housing compliance knows the amount of information needed to qualify prospective residents for our units. Letting them apply from a desktop or a mobile device eliminates uncertainty and delay. It also reduces the paper burden on us and them. We see RENTCafé Affordable Housing as a way to get residents housing more quickly,” said Sam Erickson, chief operating officer for CHI.
After signing a lease, residents will receive enhanced service throughout their relationship with CHI. “Many residents expect the security and ease of paying rent online. RENTCafé Affordable Housing’s recurring payment option gives residents peace of mind. They know payment was received and their checks aren’t traveling hundreds of miles between our offices,” Erickson said.
She added,“We’re excited by the capabilities of RENTCafé Affordable Housing. We especially like its built-in compliance workflow and integration with Yardi Voyager®. The rules of affordable housing often restrict innovation. We’re pleased that RENTCafé Affordable Housing lets us deliver improvements in ease, confidence, and efficiency to our residents and applicants.”
For more information about RENTCafé Affordable Housing, visit yardi.com/products/rentcafe-affordable/.
About Community Housing Initiatives (CHI)
Community Housing Initiatives, Inc. (chihousing.com) of Spencer, Iowa, was formed in 1994 to address affordable rental housing needs in rural northwest Iowa. Since then, the organization has developed and currently operates over 50 projects totaling approximately 1,600 units throughout the state. CHI is 501© (3) non-profit organization and has been designated a Community Housing Development Organization (CHDO) for the state of Iowa.
Yardi® (yardi.com) develops and supports industry-leading investment and property management software for all types and sizes of real estate companies. Established in 1984, Yardi is based in Santa Barbara, Calif., and serves clients worldwide.