Yardi has enhanced RENTCafé® CRM™ (formerly Yardi LeasingPad CRM™) to bring seamless leasing and customer relationship management tools to the Yardi Marketing Suite™ for apartment management companies.
RENTCafé CRM delivers end-to-end mobile leasing and resident services, using real-time lead identification, lead scoring and lead tracking to ensure every lead is serviced. Leasing agents no longer have to be in the office to work efficiently. They can follow up with leads, execute leases and process renewals from a mobile device without having to switch between cumbersome programs.
Recent improvements have increased integration within the suite of property marketing tools, making it possible for users to do more, more quickly:
• Better user experience with single sign-on to Yardi Marketing Suite solutions;
• Increased visibility with complete customer communication history across all products;
• Instant one-click invitations to encourage registered guests to apply online via RENTCafé.
The Yardi Marketing Suite (yardi.com/marketingsuite) also includes RENTCafé® and RENTCafé® Connect™, providing a completely mobile solution that supports the entire prospect and resident lifecycle.
“Putting smart mobile leasing tools in the hands of the onsite team helps agents increase efficiency while providing better customer service,” said Esther Bonardi, senior director of marketing strategy at Yardi®. “With the cross-product integration available in the Yardi Marketing Suite, leasing agents, onsite managers and their customers have the ability to truly ‘start anywhere, finish anywhere’ in almost every interaction, whether in the office, on the property or at home.”
Yardi® (yardi.com) develops and supports industry-leading investment and property management software for all types and sizes of residential and commercial real estate companies. Established in 1984, Yardi is based in Santa Barbara, Calif., and serves clients worldwide.