Today at Oracle HCM World in Chicago, Oracle announced new additions to its Oracle Human Capital Management (HCM) Cloud portfolio that help organizations drive HR transformation. Designed to enable HR departments to embrace modern best practices, the new offerings include a comprehensive self-service solution that helps HR and employees streamline issue resolution, a new work-life application that helps employees identify volunteer services in which to participate and updated corporate learning solutions that help support the demands of the digital workforce.
As organizations transition to the cloud to support their HR needs, they face the challenge of delivering high-quality services to their employees while also reducing operational costs. As a result, HR departments are under pressure to not only deploy smart and engaging technologies, but also drive efficiencies across both traditional and modern HR processes. In order to further help HR departments meet this demand and extend its commitment to driving HR transformation, Oracle has introduced Oracle HR Help Desk (HRHD) Cloud, as well as My Volunteering, a new addition to Oracle’s portfolio of work-life applications, and a series of enhancements to the Oracle Learning Cloud.
Natively developed within the Oracle HCM Cloud, Oracle HRHD Cloud leverages the same workflows, analytics, social capabilities and intuitive user interface to help employees quickly and easily gain the knowledge they require through superior self-service capabilities. To help HR professionals personalize the employee experience, Oracle HRHD Cloud provides a 360-degree view of the workforce and also includes advanced search capabilities. In addition, the new solution offers case management and escalation capabilities that help HR professionals resolve more complex issues. As a result, HRHD provides a key new capability to help HR deliver high quality services to employees at a low cost.
Oracle’s Work Life Applications go beyond traditional HR applications to help increase employee engagement by bringing process, innovation and the employee community together. In order to help meet employees’ philanthropic goals, My Volunteering enables employees to identify which volunteer projects their company supports and quickly enroll in those initiatives. In addition, through applications such as Career Development, Oracle HCM Cloud can help organizations suggest which volunteer projects would be a good fit based on their employees’ interests.
The Oracle Learning Cloud enables employees at all levels to learn contextually and socially regardless of their location. The latest enhancements to Oracle Learning Cloud build on this commitment through support for e-learning standards such as SCORM 1.2/2004 and new capabilities that enable learning content to be embedded into the context of business processes. Oracle Learning Cloud now also includes an Offline Mobile Learning application that enables employees to consume training content regardless of location or connectivity.
“To attract and retain the best talent in today’s fiercely competitive global market, organizations increasingly need to offer the same types of digital experiences that employees have become accustomed to in the consumer world,” said Chris Leone, senior vice president, Oracle HCM Development. “With the latest additions to Oracle HCM Cloud, Oracle continues to help organizations drive digital transformation by creating highly effective and modern HR departments. As a result, Oracle HCM Cloud gives organizations the ability to drive positive business outcomes through their HR functions.”
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