PRTODAY / NewswireToday Free press release distribution service network

Written by / Agency / Source: Bruker Corporation

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

Bruker BioSpin Honored for Delivering ‘World-Class’ Customer Service - Receives Omega’s prestigious NorthFace ScoreBoard Award for exceeding customer expectations - Bruker.com
Bruker BioSpin Honored for Delivering ‘World-Class’ Customer Service

 

NewswireToday - /newswire/ - Fällanden, Switzerland, 2016/04/04 - Receives Omega’s prestigious NorthFace ScoreBoard Award for exceeding customer expectations - Bruker.com. NASDAQ: BRKR

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Electronics/Instrumentation/RFID Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Bruker announced today that it has received the NorthFace ScoreBoard AwardSM from Omega Management Group Corp. in recognition of achieving excellence in customer service and support in 2015. Since 2000, the award has been presented annually to companies who, as rated solely by their own customers, exceeded expectations in customer satisfaction during the prior calendar year. Omega is an expert in customer experience management (CEM) strategy, and helps companies boost revenue and profits by consistently exceeding customer expectations for service quality.

“The NorthFace ScoreBoard Award recognizes organizations who not only offer exemplary customer service, but who also center their existence on a deep commitment to exceeding customer expectations,” said John Alexander Maraganis, president & CEO of Omega. “In 2015, more than 275 projects, many international in scope, were judged from scores of companies based in the U.S. and abroad. The majority of companies are repeat recipients, which shows that, despite the tough economy, implementing a CEM strategy is a reliable, proven way to achieve business success.”

“Today’s demand on modern laboratory instruments requires the highest level of performance with maximum uptime.” said Albrecht Mueller, President of the Service & Life Cycle Support (SLS) Division at Bruker BioSpin. “Our service and life-cycle support portfolio LabScape™ is enabling our customers to benefit from reliable, optimal instrument performance and ready access to expertise from our team of trained engineers and applications scientists. We are really excited about being selected for the NorthFace ScoreBoard AwardSM 2015, emphasizing our achievements with regard to excellence in global customer service and support.”

Omega’s methodology measures customer satisfaction and loyalty levels on a 5-point scale (or equivalent) four times during the year in such categories as technical support, field service, customer service and account management. NorthFace ScoreBoard Award recipients are companies who, based solely on survey responses from their own customers, achieved a 4.0 or above out of a possible 5.0.

“Due to its unique ‘customer-only vote’ criteria, the NorthFace ScoreBoard Award has been viewed from its inception as the only objective benchmark for excellence in customer service,” Maraganis said. “Our research indicates that companies that consistently achieve a 4.0 rating or above, which we call the ‘Loyalty Zone, ’ are succeeding in locking in profitable, long-term customer relationships, and this significantly raises the bar on their competitors.”

About Bruker Corporation
For more than 50 years, Bruker has enabled scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high-performance scientific research instruments and high-value analytical solutions enable scientists to explore life and materials at molecular, cellular and microscopic levels.

In close cooperation with our customers, Bruker (bruker.com/LabScape) is enabling innovation, productivity and customer success in life science molecular research, in applied and pharma applications, in microscopy, nano-analysis and industrial applications, as well as in cell biology, preclinical imaging, clinical research, microbiology and molecular diagnostics.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Electronics/Instrumentation/RFID Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Written by / Agency / Source: Bruker Corporation

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick Newswire Today Visibility Checker

 

Distribution / Indexing: [+] / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

 
 
# # #
 
 
  Your Banner Ad showing on ALL
Electronics/Instrumentation/RFID articles,
CATCH Visitors via Your Competitors Announcements!


Bruker BioSpin Honored for Delivering ‘World-Class’ Customer Service

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name Newswire Today and LINK as the source.
 
  Is this your article?
Activate ALL web links and social stream by Upgrading to Press Release PREMIUM Plan Now!

Bruker BioSpin | NorthFace ScoreBoard Awar
Publisher Contact: Dr. Thorsten Thiel - Bruker.com 
+49(721) 5161 6500 thorsten.thiel[.]bruker.com
 
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Bruker Corporation securities in any jurisdiction including any other companies listed or named in this release.

Electronics/Instrumentation/RFID via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From Bruker Corporation / Company Profile


Read Electronics/Instrumentation/RFID Most Recent Related Newswires:

Environmental Protection Equipment Market to Discern Steadfast Expansion by 2020 Says Persistence Market Research
Curtiss-Wright Congratulates Rocket Lab on the First Launch of the Electron Launch Vehicle
Infineon Receives 'Supplier of the Year Award' from DENSO
Curtiss-Wright Expands its Family of Airborne Data Acquisition and Networked Instrumentation Recorders for Flight Test Applications
Imec World-First to Develop 200V and 650V Dispersion Free Normally-off/e-mode Power Devices on 200mm/8-inch Si Wafers
Bruker Introduces Novel Mass Spectrometry Solutions for MALDI Imaging, Metabolomics, Proteoform Profiling and Toxicology at ASMS 2017
Yokogawa Receives Frost & Sullivan 2017 Global Customer Value Leadership Award in the Industrial Automation Solutions and Services Industry
Infineon Demonstrates First Post-quantum Cryptography on A Contactless Security Chip
Curtiss-Wright Qualifies its Conduction Cooled Supercomputer-Class DSP Modules for ISR Applications to Extreme Ruggedization Level
NI Unveils the Next Generation of LabVIEW
Bruker Launches the S8 TIGER™ Series 2 WDXRF System for Elemental Analysis in Industrial and Academic Research and Materials Quality Control
GE Expands Board-Level Power Conversion Capabilities with Next-Generation DLynx* II Digital, Non-Isolated DC-DC Voltage Converters
LED Lighting Industry - Middle East to Become One of the Fastest Growing Markets Finds Frost & Sullivan
Hitachi High Tech Science Park to Open in California
Frost & Sullivan Acclaims Kamstrup for its Highly Customer-centric Smart Water Meter Solutions

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  JobsWare.com

Visit  La Bella Bakery Artisan Bakery Arizona





 
  ©2017 Newswire Today — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are NOT affiliated with USA TODAY (usatoday.com)