Noble Systems Corporation, a global leader in unified contact center technology solutions, will host its 2016 Select Noble Users Group (SNUG) Conference next month in Clearwater Beach, Florida, from April 20-22 at the award-winning Sandpearl Resort. The conferences help Noble’s users “get connected” to their Noble products, to other users facing similar business challenges, and to the Noble Systems team, so they can work faster and smarter, lower costs, and optimize results.
Key areas of focus at SNUG 2016 will include case studies and best practices for the company’s solutions for unified communications, analytics, and workforce management, as well as compliance forums, roadmap updates, and interactive panels. The SNUG conferences combine business experts, industry leaders, and product specialists in an environment that promotes knowledge sharing among users so they can engage with their customers, streamline processes, and reduce costs.
SNUG will feature a number of industry presenters and business specialists, including a keynote address from former NFL player and All-Pro Linebacker Karl Mecklenburg. David Kaminski, a leading attorney on compliance for contact centers and a national defense litigator, and John Bedard, an AV rated attorney and nationally recognized authority on fair debt collection practices, will provide insight into the current legal and regulatory environment. Learn more on the SNUG 2016 Conference website.
About Noble Systems
Noble Systems Corporation (noblesys.com) is a global leader in the customer communications industry, providing innovative solutions for Unified Communications, Workforce Management and Analytics. Tens of thousands of agents at 4,000+ client installations worldwide use Noble platforms to manage millions of customer contacts each day. Noble offers a unified suite of multi-channel inbound, outbound and blended contact processing, strategy planning, and resource management tools for companies of all sizes. Our premise, cloud, and innovative premise/cloud hybrid platforms include ACD, predictive dialing, blended processing, recording and monitoring, IVR, messaging, interaction analytics, and workforce management.