NewswireToday - /newswire/ -
Beaverton, OR, United States, 2016/03/07 - New partnership enables unique, new offerings for service providers - TelefieldNA.com.
Telefield North America, a subsidiary of Telefield, a leading global designer, manufacturer and distributor of telecommunications equipment, has released a Metaswitch Endpoint Pack for the IPX500, the first VoIP phone developed to meet the unique needs of service providers. The ability to enable zero-touch phone provisioning using Metaswitch’s Metaview SIP Provisioning Server helps bring the already considerable IPX500 benefits to Metaswitch carriers selling hosted VoIP services.
In addition to features such as a simplified user interface, 30 second boot time, picture-enabled busy lamp indicators and automatic over-the-air update options, the IPX500 helps reduce customer care costs by as much as 20% while reducing churn with real-time remote support.
We are very pleased to have the IPX500 integrated into Metaswitch’s SIP Provisioning Server,” said Dwight Sakuma, President of Telefield North America. "In addition to delivering tangible customer service cost reductions to hosted VoIP providers, the IPX500 Android operating system provides a platform for service providers to quickly and easily write applications to integrate the phone into many different business processes.”
“Telefield’s first VoIP phone on Metaswitch creates a new option for our customers’ commercial VoIP service offerings,” said Ken Cavanaugh, Director of Business Development at Metaswitch Networks. “The support for Metaview SIP Provisioning Server plus the remote support capability offers a combination of “zero-touch” turn up and “right now” customer support that we know are important to network service providers.”
About Metaswitch Networks
Metaswitch designs, develops, delivers, and supports commercial and open-source software solutions for network operators. Its high performance software runs on commercial, off-the-shelf hardware, as appliances or in the cloud, enabling network operators to transform networks, redefine consumer and business communication services, and secure interconnections among diverse network services and technologies.
Telefield (telefieldna.com) is a leading designer, manufacturer and distributor of telecommunications worldwide. Telefield offers phones tailored to meet the needs of VOIP service providers, Value Added Resellers and small business customers including IP-DECT cordless phones and desktop phones that support customized applications. Telefield telephone systems are ideal long term solutions for the way business communicates.