Seeking efficiency and the convenience of online resident services, Mountain Elk Ridge Apartments is improving its property management and accounting capabilities and extending online services to residents with Yardi Genesis2™.
Yardi Genesis2 is a mobile Software as a Service platform for owners and managers of small to mid-sized residential and commercial real estate portfolios.
“Our previous system was error-prone, lacked support and couldn’t keep our ledger updated. Yardi® was more thorough than any other provider in explaining our options and showing how Genesis2 could meet our needs,” said Amber Higgins, property manager for Mountain Elk Ridge Apartments.
Mountain Elk Ridge Apartments also took steps to increase resident satisfaction by implementing two additional new products. One of them is RENTCafé®, a full online leasing and resident services solution that includes property marketing, a prospect portal and a resident portal. The other, Yardi Payment Processing™, allows Mountain Elk Ridge Apartments’ residents to make payments for rent and other expenses online in RENTCafé.
“RENTCafé and Payment Processing will help us achieve our main goal of allowing our residents the convenience of paying with a credit card,” Higgins said.
“Yardi is pleased to provide Mountain Elk Ridge Apartments with a solution that will help them operate more efficiently and attract and retain residents,” said Terri Dowen, senior vice president of sales for Yardi.
About Mountain Elk Ridge Apartments
Mountain Elk Ridge Apartments is a 112-unit apartment complex in Cheyenne, Wyo.
Now in its fourth decade, Yardi® (yardi.com) is committed to the design, development and support of software for real estate investment management and property management. Yardi has two platforms to choose from: Yardi Genesis2™, with its Yardi Genesis2 Suite™ for smaller real estate firms; and the more comprehensive Yardi Voyager® platform for mid- to large sized property owners, managers and investors. Both platforms include operations, accounting and ancillary processes and services with mobility for residential and commercial portfolios. Yardi is based in Santa Barbara, Calif., and serves clients worldwide from offices in North America, Asia, Australia, Europe and the Middle East.