Old National Bank, the largest financial services holding company headquartered in Indiana, has completed a successful online and mobile banking platform conversion to Digital Insight, an NCR company. Within 48 hours of its conversion, more than 40 percent of Old National’s customers had logged on to the new experience, which provides the latest in digital technology for online banking and iOS and Android mobile and tablet banking.
“Our conversion to Digital Insight was utterly seamless and one of the best vendor conversion projects I have been a part of throughout my career,” said John Kamin, Chief Information Officer, Old National Bank. “As a result of our strong partnership with Digital Insight, we converted 189,000 customers to the new platform providing new solutions and enhancements to their online banking experience. The partnership and service provided by Digital Insight truly exceeded our expectations.”
Digital Insight’s flexible platform, powered by a services-oriented architecture, gives financial institutions the flexibility and control to develop and integrate new content, deeply personalize their customer experience and distinguish their unique brand. The company enjoys a 4.6 star rating on the Apple App Store and, according to a recent report, eight of the top 10-rated banking apps are powered by Digital Insight.
“Customer experience is paramount for us and we’re thrilled that we were able to deliver an exceptional conversion experience for Old National and its customers,” said José Resendiz, General Manager, Digital Insight. “We look forward to delivering a fantastic digital banking experience for Old National as they continue to grow and create a great experience for their customers for years to come.”
About Digital Insight
Digital Insight (digitalinsight.com), an NCR company, helps banks and credit unions achieve their goals and grow by offering innovative online and mobile banking solutions that make it easier for consumers and businesses to manage their money. Our proven banking innovations give financial institutions the flexibility and control to engage more, increase retention and cross-sell effectively.
About NCR Corporation
NCR Corporation (ncr.com) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 550 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.
NCR is headquartered in Duluth, Georgia with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.
About Old National
Old National Bancorp (oldnational.com) is the largest financial services holding company headquartered in Indiana and, with $11.9 billion in assets, ranks among the top 100 banking companies in the U.S. Since its founding in Evansville in 1834, Old National has focused on community banking by building long-term, highly valued partnerships with clients. Today, Old National’s footprint includes Indiana, Kentucky and Michigan. In addition to providing extensive services in retail and commercial banking, wealth management, investments and brokerage, Old National also owns Old National Insurance, one of the 100 largest brokers in the U.S.