Infor, a leading provider of beautiful business applications specialized by industry and built for the cloud, today announced that First Transit, Inc., has successfully implemented Infor Enterprise Asset Management (EAM) in the cloud. First Transit has been a provider of precision, efficiency, innovation, and all-around expertise to both public and private transportation system for over 60 years. Headquartered in Cincinnati, Ohio, First Transit operates in 242 locations, carrying more than 350 million passengers annually throughout the United States in 39 states, Puerto Rico, U.S. Virgin Islands, and four Canadian provinces. In addition to a cloud-hosted environment, First Transit can also benefit from Infor EAM Mobile, allowing users to access real-time information from almost anywhere.
"Infor EAM is at the core of our strategy. We have reduced our parts expense on average by three to four percent each year since we started using Infor EAM, and we are continually finding ways to keep that up, most recently by leveraging Infor EAM Mobile to change the way work gets done on our shop floors," said Todd Hawkins, senior vice president of maintenance, First Transit.
First Transit has used Infor EAM for over 10 years, and currently utilizes a cloud deployment for the solution. The First Transit maintenance strategy aims to help minimize events that cause service interruptions or reduce overall efficiency and unscheduled work. First Transit works to achieve this by performing various forms of preventative maintenance during scheduled work which will in turn can help reduce unscheduled work, including road calls which, in turn, can help improve a key performance indicator, the ratio between scheduled and unscheduled work.
First Transit technicians use Infor EAM to help manage the performance of maintenance on vehicles, the receipt of work order assignments and the completion of the maintenance activities required in the sequence prioritized by the supervisor. Technicians use Infor EAM Mobile on iPads to access resources they may find useful during an activity such as manuals or guides that can help them do their jobs.
"At Infor, we realize that today's employees are not necessarily confined to an office; rather they perform tasks from wherever their work takes them. So, to better address these changing needs, we have integrated the same functionality of Infor EAM and made it compatible for mobile devices," said Kevin Price, product & strategy director, EAM, Infor. "First Transit has been a valued Infor partner for over a decade, and we are happy to continue this partnership, helping them transition to the cloud and continue to innovate their business processes."
About First Transit, Inc.
First Transit, Inc. (FirstTransit.com) has 60 years of experience and is one of the leading providers of transportation contract and management services in North America, moving more than 350 million passengers annually. First Transit, Inc. provides operation, management and consulting for more than 242 locations in 39 states, Canada and Puerto Rico for transit authorities, state departments of transportation, municipalities, hospitals, universities and private companies. First Transit employs more than 19,000 dedicated transit professionals.
Infor (infor.com) builds beautiful business applications with last mile functionality and scientific insights for select industries delivered as a cloud service. With 13,000 employees and customers in more than 200 countries and territories, Infor automates critical processes for industries including healthcare, manufacturing, fashion, wholesale distribution, hospitality, retail, and public sector. Infor software helps eliminate the need for costly customization through embedded deep industry domain expertise. Headquartered in New York City, Infor is also home to one of the largest creative agencies in Manhattan, Hook & Loop, focused on delivering a user experience that is fun and engaging. Infor deploys its cloud applications primarily on the Amazon Web Services cloud and open source platforms.
Infor customers include:
18 of the top 20 aerospace companies
10 of the top 10 high tech companies
10 of the top 10 pharmaceutical companies
21 of the 25 largest U.S. healthcare delivery networks
18 of the 20 largest U.S. cities
20 of the top 20 automotive suppliers
17 of the top 20 industrial distributors
15 of the top 20 global retailers
4 of the top 5 brewers
21 of the top 30 global banks
6 of the 10 largest global hotel brands
6 of the top 10 global luxury brands.