PRTODAY / NewswireToday Free press release distribution service network

Written by / Agency / Source: Ogilvy Public Relations

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

Novellís Global Serving Support Organization in Mumbai - Novell India has announced that its Global Support and Services organization in Mumbai has achieved certification under the prestigious Service Capability & Performance (SCP) Support Standard - [Nasdaq: NOVL]
Novellís Global Serving Support Organization in Mumbai

 

NewswireToday - /newswire/ - Mumbai, Maharashtra, India, 2007/03/21 - Novell India has announced that its Global Support and Services organization in Mumbai has achieved certification under the prestigious Service Capability & Performance (SCP) Support Standard - [Nasdaq: NOVL].

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering IT Services/Network Management Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Novellís US facilities first gained the certification in 2005 and was the only Linux distributor to have achieved this level of global capability. The Mumbai centre achieved the certification after an extensive audit of support capabilities. The implementation of the Quality System is yet another step in the growth of the centre in supporting Novellís global clients. The India Services Centre provides technical support to Novellís global clients.

ďThe India Support Center is a critical part of 24x7 Worldwide support strategy in India and Worldwide. Implementing the Support Center Practices (SCP) Quality System will help us provide better consistent support to our customers worldwide. This is also a proud moment for all our engineers at the Mumbai support centre supporting SUSE Linux customers, Novellís security products & Workgroup products.Ē said Revathi Kasturi, Managing Director, Novell Asia West.

ďNovell is the only Linux distributor to have this level of global capability,Ē said Mike Lyons, vice president, Novell Global Support and Services. ďNow, Novell grows even stronger with the addition of the Mumbai centre. The world class work that our Mumbai team has been able to deliver is confirmation of our superior ability to deliver support to all of our customers. Customers can truly receive enterprise level support for Linux, and it comes from Novell.Ē

The Service Capability & Performance (SCP) Standards provide the definitive standard for service excellence in the technology industry. The internationally recognized standards were created by a consortium of leading technology companies and Service Strategies Corp. Three distinct disciplines - support, field service, and professional services - provide the framework for measuring performance, implementing best practices, and leveraging a network of professionals actively engaged in enhancing the quality of their service and support operations. The SCP Standards require comprehensive on-site audits to confirm that companies meet the requirements of approximately 100 business elements defined in the program. Certified organizations must demonstrate their continued commitment to high performance standards through annual re-certification audits.

About Novell
Novell, Inc. (Nasdaq: NOVL) delivers infrastructure software for the Open Enterprise. We are a leader in enterprise-wide operating systems based on Linux and open source and the security and systems management services required to operate mixed IT environments. We help our customers minimize cost, complexity and risk, allowing them to focus on innovation and growth.

Novell (novell.com) is a registered trademark,Novell, Inc. in the United States and other countries. Linux is a registered trademark of Linus Torvalds. All other third-party trademarks are the property of their respective owners.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering IT Services/Network Management Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Written by / Agency / Source: Ogilvy Public Relations

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick Newswire Today Visibility Checker

 

Distribution / Indexing: [+]

 
 
# # #
 
 
  Your Banner Ad showing on ALL
IT Services/Network Management articles,
CATCH Visitors via Your Competitors Announcements!


Novellís Global Serving Support Organization in Mumbai

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name Newswire Today and LINK as the source.
 
  Is this your article?
Activate ALL web links and social stream by Upgrading to Press Release PREMIUM Plan Now!

|
Publisher Contact: Pallavi Bordoloi - OgilvyPR.com 
+91 22 44344485 pallavi.bordoloi[.]ogilvy.com
 
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Ogilvy Public Relations securities in any jurisdiction including any other companies listed or named in this release.

IT Services/Network Management via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From Ogilvy Public Relations / Company Profile


Read IT Services/Network Management Most Recent Related Newswires:

Arista Introduces Any Cloud Platform for Hybrid Cloud Networking
NEC Completes Construction of 'SKR1M' - A 100Gbps Submarine Cable in Malaysia
Infosys Finacle Selects Niki.ai to Offer Chat Based Commerce to Banking Customers
ISYX Technologies Unveils Next Generation Managed Services
Infosys McCamish Positioned as a ĎLeaderí in Gartnerís Magic Quadrant for Life Insurance Policy Administration Systems
Infosys Chooses Raleigh, North Carolina for its Technology and Innovation Hub
NEC Provides Obbligato for SaaS in China
YASH Brings SAP S/4HANAģ Cloud to Clients
FibreCo Selects ADVA Optical Networking for Flexible High-Capacity Connectivity Services
GE GENIUSLINKô Partners with Upwork to Triple its Talent Network
Oscilloquartz Enhances OSA 5420 Series to Deliver Industryís Most Agile Network Synchronization Toolkit
Infosys Expands European Footprint by Establishing New Office in The Netherlands
EdgeVerve Systems Positioned as a Leader in the Gartner Magic Quadrant for Global Retail Core Banking
ATP and Infosys Launch New PlayerZone Bringing An Enhanced Digital Experience for Players
Evolve IP Named for 5th Time to 2017 Inc. 5000 List of Fastest-Growing Private Companies

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  RightITnow Ltd

Visit  La Bella Bakery Artisan Bakery Arizona





 
  ©2017 Newswire Today ó Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are NOT affiliated with USA TODAY (usatoday.com)