PRTODAY / NewswireToday Free press release distribution service network

More news: Software
Written by / Agency / Source: Quest Software, Inc.

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

Dell Services Announces Robotic Process Automation Solution to Improve Quality, Speed and Deliver Better Value for Customers - Automated Full-Time Equivalent (AFTE) and AFTE Command Center provide real-time visibility, control of automated tasks - Dell.com
Dell Services Announces Robotic Process Automation Solution to Improve Quality, Speed and Deliver Better Value for Customers

 

NewswireToday - /newswire/ - Plano, TX, United States, 2015/10/08 - Automated Full-Time Equivalent (AFTE) and AFTE Command Center provide real-time visibility, control of automated tasks - Dell.com. NASDAQ: QSFT

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Dell Services today announced a Robotic Process Automation (RPA) solution Automated Full-Time Equivalent (AFTE) and AFTE Command Center designed to help customers increase speed and accuracy in business processes. AFTEs are software agents or "robots" that are programmed to perform repeatable, rules-based tasks in business processes. Customers are able to monitor the performance of the agents through a real-time dashboard, the AFTE Command Center. Both were developed by solution architects at Dell Services.

RPA is being touted as the next big IT revolution that will take cost out of business by allowing enterprises to automate many tasks. This frees up employees who were previously performing simple tasks to do higher-value work.

"Twenty years ago, low-cost labor markets revolutionized the outsourcing industry. RPA is the next frontier," said Tanvir Khan, vice president and global head, Dell Business Process Outsourcing.

While Dell’s AFTEs perform tasks with a high degree of accuracy, there are times a particular process requires a higher level of scrutiny (say a high-dollar health claim). In those cases, Dell’s Personal Robotic Assistants (PRA) kick in and can complete the process with only a final review needed by a human. Dell’s PRAs have gone beyond traditional AFTEs to incorporate machine learning (similar to how a smart phone’s auto-populate function continually learns more words that the user frequently types in sequence). This ensures that all tasks are performed with 100 percent accuracy. The robots work around the clock until the tasks "assigned" to them are finished.

The next-generation of AFTE, currently under development by Dell, will incorporate even more cognitive intelligence: self-healing, self-service, and predictive analytics.

Where AFTEs have been deployed, they have become an extension of the team. In many cases, team members have given the robots names and recognize the contribution they make to productivity. For example, in claims processing, human workers are able to start their day with all the information they need to process claims because the time-consuming and boring tasks have already been done by their virtual teammates. In one instance in which processing a claim took 4.5 minutes, it’s now completed in 45 seconds or less.

And Dell has been able to extend contracts because "customers see the value," says Telidevara Narasinga Rao, executive director, BPO Business Process Services for Dell.

"We call them Robotic Personal Assistants because they really are helping teams be more productive," says Khan. "We’ve got to change the mindset that they’re a threat and start to see the benefit of RPAs in helping teams become more productive. As businesses incorporate automation more and more, these Robotic Personal Assistants may even help teams earn bonuses by helping them increase their production."

Dell’s AFTE solution has won the Best Outsourcing Thought Leadership award for BPO innovation from the Outsourcing Institute.

AFTE is just one of Dell Services’ automation solutions. Systems Monitoring and Automation Services provide an end-to-end view of the performance and availability of customers’ servers, storage, networks, and infrastructure. In applications, Dell’s Universal Test Automation Framework helps organizations automate applications testing to shorten release cycles and cut costs.

One example of where Dell Services helped a customer automate processes is with Scapa Group. The bonding and adhesive components manufacturer needed to move from manual, paper-based processes to automated ones in a newly-acquired plant to better comply with government regulations. Dell helped Scapa streamline production processes across all its North American plants, giving the company real-time data and better visibility into their overall operation.

Another example is Greene Tweed, where Dell helped the manufacturer of high-performance materials and components automate collection of inspection data and eliminate manual data entry.

Dell Services is now integrating the AFTE personal assistants into its BPO solutions. For more on Dell Robotic Process Automation, visit dell.com/rpa.

About Dell
Dell, Inc. (dell.com) listens to customers and delivers innovative technology and services that give them the power to do more.

Dell World
Join us Oct. 20-22 at Dell World 2015 (dellworld.com), Dell’s flagship event bringing together technology and business professionals to network, share ideas and help co-create a better future.

Dell is a trademark of Dell Inc. Dell disclaims any proprietary interest in the marks and names of others.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Written by / Agency / Source: Quest Software, Inc.

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick Newswire Today Visibility Checker

 

Distribution / Indexing: [+] / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

 
 
# # #
 
Software Warnings - IMPORTANT:
Always be aware/cautious about what you download on your computer/mobile! PURCHASE SOFTWARE related keywords / Banner Ads. Click HERE for details!
.

 
  Your Banner Ad showing on ALL
Software articles,
CATCH Visitors via Your Competitors Announcements!


Dell Services Announces Robotic Process Automation Solution to Improve Quality, Speed and Deliver Better Value for Customers

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name Newswire Today and LINK as the source.
 
  Is this your article?
Activate ALL web links and social stream by Upgrading to Press Release PREMIUM Plan Now!

Dell Services | AFTE
Publisher Contact: Julie Powell - Dell.com 
972-577-6796 julie_powell@dell.com
 
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Quest Software, Inc. securities in any jurisdiction including any other companies listed or named in this release.

Software via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From Quest Software, Inc. / Company Profile


Read Software Most Recent Related Newswires:

PTC Named a Global Leader in IoT Platforms by IDC MarketScape
Pegasystems and Accenture Team to Offer Communications Service Providers Intelligent Customer Decisioning as a Service to Improve Customer Engagement
IBM and University of Alberta Publish New Data on Machine Learning Algorithms to Help Predict Schizophrenia
The Weather Company Collaborates with PurpleAir to Provide Community Air Quality Data Across its Consumer Properties
Frost & Sullivan Recognizes eClinicalWorks’ Revenue Cycle Management Services with Leadership Award
London Stock Exchange Group Collaborating with IBM to Develop Securities Data Blockchain Solution for European SMEs
ITEX IT-Service GmbH Achieves Silver Partner Status with NAKIVO
Oracle Named a Leader in 2017 Analyst Evaluation for Digital Process Automation Software
NAKIVO Launches v7.2 Beta with ASUSTOR NAS Support and New Features for Microsoft SQL Server
Splunk and Booz Allen Hamilton Announce Cyber Intelligence Service to Manage Advanced Threats with Greater Precision and Speed
Duke Kunshan University Selects Oracle to Optimize Student Experience
Infor Announces New Collaboration with ADP
SYSPRO ERP Software’s New AI Capabilities for Manufacturers and Distributors Reported by Leading Enterprise Solutions Analyst
Proctor Library at Flagler College Implements Innovative Solution, Joining a Host of Academic Libraries in Florida
TIBCO Energy Forum to Showcase Augmented Intelligence for Energy Sector Optimization

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  Rapid Recovery

Visit  RightITnow Ltd





 
  ©2017 Newswire Today — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are NOT affiliated with USA TODAY (usatoday.com)