Verint® Systems, Inc. today announced event highlights and key topics for its annual Engage™ 2015 customer conference in EMEA, which will take place Thursday, October 8, 2015 at The Savoy in London. This year’s conference will focus on how organizations in today’s digital-first economy are enhancing customer engagement to not only deliver better customer experiences, but also help manage risk all while boosting customer satisfaction and loyalty.
The Engage EMEA Customer Conference will feature various keynote speakers and customer-led sessions that will explore best practices on optimizing customer engagement using software from Verint and KANA®, A Verint Company. It also will offer a technology showcase, product demonstrations, breakout sessions, networking opportunities, one-on-one meetings, and a host of social and other interactive activities.
Informative Keynotes, Themes and Customer-Led Sessions
This year's guest speakers include rugby legend and coach, Sir Clive Woodward, who will discuss the similarities between business and sport, and highlight how crucial it is to think correctly under pressure. Also on the roster of presenters is Linda Moir, who played a key role in the London 2012 Olympic and Paralympic Games and also served as Virgin Atlantic’s director of In-Flight Services. Linda will pull from her experience in these positions to reveal insights on delivering exceptional performance through people.
Keynotes will be followed by 16 insightful breakout sessions led by Verint and KANA customers, including Achmea, HomeServe, HSBC, AXA France and the Wheatley Group. The session themes and tracks for this year’s event include:
• Enriching Interactions: When every interaction counts, making it easy, fast, and successful for the customer means everything.
• Improving Processes: Making numerous processes run smoothly every time requires automation and the agility to make changes when needed.
• Optimizing the Workforce: Employee effort, empowerment, effectiveness and satisfaction are critical to customer engagement.
• Understanding the Technology: For the IT professional, knowing more about the underpinning technologies can unlock greater value and efficiencies.
• Trends and Strategies: The trends that are impacting organizations around the world demand strategies to adjust course for the road ahead.
• From Analytics to Action: Insights from data can point the way to your next step, whether it’s the next moment in an interaction or the next big initiative for your organization.
• Government and Public Sector: Serving constituents and serving customers are not that different, but the drivers for change and project constraints are unique for government and public sector organizations.
Among this year’s sponsoring organizations are such companies as Adtech Global, Kcom, Sabio and Tracebuzz.
Attendees are invited to share their thoughts and takeaways throughout the conference via social media using the hashtag #Verint15. For more information and to register for the event, please visit verint.com/engageemea/.
About Verint Systems, Inc.
Verint® (verint.com) is a global leader in Actionable Intelligence®, which has become a necessity in a dynamic world of massive information growth. By empowering organizations with crucial insights, Verint solutions enable decision makers to anticipate, respond and take action, and make more informed, effective and timely decisions. Our solutions are designed to address three important areas of the actionable intelligence market: customer engagement optimization; security intelligence; and fraud, risk and compliance. Verint’s vision is to create A Smarter World with Actionable Intelligence®, and today, more than 10,000 organizations in over 180 countries including over 80 percent of the Fortune 100 already benefit from this vision.
This press release contains "forward-looking statements," including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2015, our Quarterly Report on Form 10-Q for the quarter ended July 31, 2015, and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ.
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