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London, Greater London, United Kingdom, 2015/09/14 - Unique Live Chat Software provide video chat, voice call and text chat solution with co browsing and screen sharing feature so that business could perform better in terms of customer engagement - Tagove.com.
The success of every business depends only on customer satisfaction and customer engagement. In order to achieve both, business needs to be very prompt and polite, which is why fastest growing tech startup, Tegove Limited has launched unique live video, audio and text chat software to help businesses maximize their sales.
Tagove provides the best voice, video, text and co-browsing solution that enables online marketers & customer service staff to reduce the bounce rate of the site and provide direct support to customers. With the face-to-face video chat feature, marketers can talk to customers face to face without using any other platform. Furthermore, marketer can track every visitor by using Tagove analytics to find out which page clients are visiting the most, and how long they stay on website.
Additionally, it offers screen share facility in order to allow customer share the screen to show the issue or ask for help to the customer care. It not only helps instantly attend the customer issue, but also builds a remarkable image of the business.
Tagove software comes with Speech to Text feature to help customers who are not fine with typing. They can directly speak their issue or message, and the software will automatically write it in text. It is ultimate for call center as it allows multiple agents to handle multiple calls at the same time. The call will assign top the available agent automatically.
Its co-browsing feature allows marketers to see the exact page visitors are viewing and guide them personally around the website. It helps in making the next voice or video chat more interactive. With file sharing feature, marketer and customer can share any type of file via chat window. The file sharing is fully peer to peer encrypted to keep the exchange of sensitive documents safe online.
Tagove software provide quick integration feature to connect with the website of business. There are different types of plugins for content management system and extension of all major browsers available, which will be further discussion on request. Marketer can also use live call recording to measure the quality of the service, and future analysis.
About Tagove Limited
Tagove limited (tagove.com0 is a growing London-based tech startup. The company has developed a user-friendly live video, audio and text chat software to help businesses provide notable customer engagement and increase their sales.