At the same time, the company announced Resolution Accelerator™ 3.0, a major enhancement of its industry-leading solution for business exception resolution that provides more capability for SOA environments, enables faster implementation, and increases user productivity.
Business Accelerator aligns today’s business need for speed with IT’s need to implement the “right” technology. It offers the freedom of choice and flexibility to build a best-of-breed solution by leveraging Vitria’s proven expertise in business process integration software, technology capabilities provided by a number of industry-leading partners, as well as the customer’s existing infrastructure.
As a platform-agnostic solution, Business Accelerator empowers customers to lower their Total Cost of Ownership (TCO) by leveraging existing investments in infrastructure software to integrate services, events, applications, automated processes and human workflow.
To ensure agility as business needs change, and free themselves from the constraints of vendor lock-in, customers can deploy on a number of leading J2EE applications servers and messaging platforms to service-enable an existing infrastructure or access the value and power of open source communities. They can also reuse existing investments to build new composite applications that adapt to ever changing business needs.
Business Accelerator allows customers to tap into “islands” of SOA initiatives to achieve higher ROI on their existing investments. This is accomplished by Vitria’s powerful ESB federation and mediation capabilities that allow the customer to build once and deploy anywhere within a heterogeneous environment.
A fully scalable SOA integration suite, Business Accelerator: ESB Edition allows customers to reduce business risk by starting with a lightweight Enterprise Service Bus (ESB) for small projects. Business Accelerator: Process Edition gracefully increases functionality to a full process integration suite when requirements become more complex. Both the ESB and Process Editions leverage the Eclipse next generation modeling environment.
Resolution Accelerator 3.0
Resolution Accelerator 3.0 is the most comprehensive solution for resolving the complex issue of business exceptions that cause delays, high costs and customer dissatisfaction. It addresses exceptions at all levels: system, service, process and business, and handles complete end-to-end lifecycle management, making it unique in the industry.
Its end-to-end lifecycle management capability provides superior visibility at every step of the exception process, enabling sophisticated analysis leading to the correction of process weaknesses. Comprehensive auditing and logging of every aspect of the exception resolution process support today’s stringent regulatory requirements.
Resolution Accelerator 3.0 includes a unique “mass repair” feature that identifies multiple instances of the same exception and provides a simple way to correct them at one time, creating significant productivity improvements. It also features powerful visual dashboards that monitor and analyse real-time exceptions and history, providing insight into business exceptions in order to optimise processes. In addition, Resolution Accelerator 3.0 includes rules-based and extensive meta-data driven dictionaries that guide the user through each step of classifying and routing exceptions, improving ease of use and speeding time to resolution.
In production environments, Resolution Accelerator 2.0 has achieved measurable ROI such as 66% reduction in exception backlog, 85% automatic issue resolution and 60% fewer staff required.
In the Forrester Research December 2006 Forrester Wave: Integration-Centric Business Process Management Suites, Ken Vollmer described Resolution Accelerator as “…the industry's most sophisticated business event management (BEM) product."
Resolution Accelerator runs on Business Accelerator and benefits from its open agnostic SOA architecture. By its nature, SOA’s loosely coupled architecture and multiple layers increase the need for a business exception solution.
Vitria’s Solution Increases Customer Options
Vitria’s best-of-breed strategy includes a partner eco-system of leading companies including Red Hat/J Boss, Amberpoint, IBM and i-Way to provide state-of-the-art technology and complementary capabilities.
“We give customers the freedom to do SOA their way, with the building blocks to choose the configuration that works best for their specific needs. In addition to providing an open, platform-agnostic solution, we take a good neighbour approach to other vendor’s products in heterogeneous environments assuring the best of both worlds,” commented Dale Skeen, chief executive officer of Vitria. “Ours is a state-of-the-art solution with a unique exception management capability that can generate significant and measurable business benefits.”
Pricing & Availability
Business Accelerator is available immediately. Business Accelerator: ESB Edition is priced at $15,000 per CPU. Business Accelerator Process Edition is $40,000 per CPU. Resolution Accelerator will be released at the end of March. It is priced at $50,000 per CPU.
Business Accelerator and BusinessWare™
The addition of Business Accelerator builds on and complements the legacy and B2B integration capabilities of Vitria’s award winning BusinessWare® software and extends the range of enterprise initiatives from legacy integration to SOA-based process integration.
Vitria Technology, Inc. (vitria.com), a leading provider of business process integration products and solutions, combines technology leadership with industry expertise in healthcare and insurance, telecommunications, manufacturing and financial services to dramatically improve strategic business processes across systems, people and trading partners. These solutions are built on the award-winning Vitria:BusinessWare™ Enterprise Business Process Management suite. With offices around the world, Vitria’s customer base includes blue chip companies such as AT&T, Bell Canada, BellSouth, Blue Cross Blue Shield Association, BP, BT, DaimlerChrysler Leasing, Generali, Nissan, Reynolds & Reynolds, RBC Financial Group, Sprint, U.S. Department of Defense and Veterans Health Administration. For more information call +1 408-212-2700, email info[.]vitria.com.