It needed an efficient and effective LMS to centralize all of its content in one place and deliver this to its employees and to deliver coursework to its customers.
“We want the LMS to be able to provide content for Rapid7 customers and enable them to pursue multiple layers of certification,” explained Shane Smith, Senior Director, Global Learning & Support, at Rapid7.
“We have the same vision for our partners, which provide services and/or resell our products. We also want to be able to internationalize our content and I believe that Docebo helps us achieve all these visions.
“Internally, Rapid7 needed to bring together a number of departments - and provide them with content efficiently,” he said. “The Docebo system enables us to do this.”
Among other things, Rapid7 chose the Docebo LMS because it’s easy to use and Shane confirmed that this is now paying dividends in terms of high levels of system usage by Rapid7’s employees and customers.
For its external customers, the LMS delivers technical certification classes for Rapid7’s Nexpose and Metasploit products. For its employees, Rapid7 uses the LMS to deliver product knowledge related learning, security training, as well as informational awareness which includes items relating to people strategy, along with reports of internal company meetings.
Rapid7 currently has some 600 employees, all of whom have access to the learning materials on the Docebo LMS.
Shane commented,“Like Rapid7’s employees, our customers value the ability to go to one place and always get the information they need. The Extended Enterprise nature of the LMS provides us with a highly effective and cost-effective - way of delivering our online courses and our certification classes.”
For more details on this story, visit the Docebo website.
Rapid7 is committed to rapidly responding to its customers’ needs, their evolving IT environments, and the emerging threats they face. Its mission is to solve complex security challenges with simple, innovative solutions. Its security data and analytics solutions collect, contextualize, correlate and analyze the security data that organizations need in order to reduce threat exposure and detect compromise in real-time. Based in Boston, MA, but with offices around the USA, in Canada, the UK, South Korea, Japan and China, the company serves more than 3,500 organizations in 78 countries, including 30% of the members of the Fortune 1000.
Docebo’s Cloud-based (docebo.com), Software-as-a-Service (SaaS) Enterprise learning management system (LMS) is sold in more than 80 countries. Established in 2005, Docebo (Latin for “I will teach”) has over 28,000 installations and offers an enterprise solution for mid-sized to large organizations. Customers benefit from Docebo solutions thanks to a scalable pricing model, a third party integration (via API), and reliable service available 24/7 to further enhance the user experience.