Verint® Systems, Inc. today announced that it has received multiple awards in recognition of its customer engagement optimization solutions, strong position in knowledge management, and ability to help global organizations create successful customer experiences and engagement programs. These honors are further confirmation of the company’s focus on enabling organizations to enrich customer interactions, improve processes and optimize their workforce.
KMWorld’s “100 Companies That Matter in Knowledge Management”
For the fourth consecutive year, KMWorldnamed Verint to its list of the “100 Companies That Matter in Knowledge Management.” This honor, profiled in the publication’s current issue, spotlights organizations that help create, redefine or enhance a market, as well as exhibit velocity of innovation and the agility to serve customers.
The Stevie Awards for Sales & Customer Service
Verint was recognized with a 2015 Bronze Stevie® Award in the “Solution Provider Technology Partner of the Year” category. The honor highlighted Verint’s influence on the evolution of customer experience to customer engagement as illustrated by its acquisition of KANA® Software and the release of its Verint Engagement Analytics™ solutions. The Stevie Awards for Sales & Customer Service highlight the achievements of contact center, customer service, business development and sales professionals worldwide.
2015 CRM Watchlist
Verint was recognized as a winner in January with its position on the 2015 CRM Watchlist, a customer engagement-focused market impact award thoroughly researched and presented by Paul Greenberg, The 56 Group president, industry analyst and ZDNet blogger. According to Greenberg, an organization that makes the annual list must be a formidable presence with sustainable impact that not only provides great value to the customers it serves, but also to the market in which it resides.
Internet Telephony’s 2015 “Product of the Year”
Verint Voice of the Customer Analytics™received the 2015 “Product of the Year” award from TMC’s Internet Telephony magazine in January. This honor recognizes companies that have developed exceptional VoIP and IP Communications products and services, demonstrating innovation and excellence. Verint Customer Analytics solutions help organizations capture and analyze customer, market and business intelligence across channels, and then take action in order to respond to customer requirements, business opportunities, market trends and more.
CUSTOMER’s 2015 “Product of the Year”
Verint Engagement Analytics was recognized as a 2015 “Product of the Year” award winner in the January issue of TMC’s CUSTOMER magazine. The honor identifies products in the call center, CRM and teleservices industries that improve the customer experience and provide benefits to the companies implementing them. Verint Engagement Analytics captures and analyzes customer interactions, behaviors and journeys across channels to provide a single view of the customer experience.
About Verint Systems Inc.
Verint® (verint.com) is a global leader in Actionable Intelligence®, which has become a necessity in a dynamic world of massive information growth. By empowering organizations with crucial insights, Verint solutions enable decision makers to anticipate, respond and take action, and make more informed, effective and timely decisions. Our solutions are designed to address three important areas of the actionable intelligence market: customer engagement optimization; security intelligence; and fraud, risk and compliance. Verint’s vision is to create A Smarter World with Actionable Intelligence®, and today, more than 10,000 organizations in over 180 countries including over 80 percent of the Fortune 100 already benefit from this vision.
This press release contains forward-looking statements, including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks and uncertainties, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2015 and other filings we make with the SEC.The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, the Company assumes no obligation to update or revise them or to provide reasons why actual results may differ.
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