PRTODAY / NewswireToday Free press release distribution service network

More news: Software
Written by / Agency / Source: Noble Systems Corporation (NSC)

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

Noble Systems Releases Noble Maestro Version 8 - Unified contact center technology leader expands functionality of its award-winning manager portal - NobleSystems.com
Noble Systems Releases Noble Maestro Version 8

 

NewswireToday - /newswire/ - Atlanta, GA, United States, 2015/03/03 - Unified contact center technology leader expands functionality of its award-winning manager portal - NobleSystems.com.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Noble Systems Corporation a global leader in contact center technology solutions, solutions, announced the release of Noble® Maestro Version 8, an update of the company’s flagship offering for contact center management and reporting. Noble Maestro provides an intuitive manager portal for the Noble Enterprise Solution Suite, making it easy for users to manage agents, campaigns, lists, and data, assign contact strategies, coordinate multichannel activities, and control workflows.

Key enhancements and features include:

• Enhanced IVR Features: create more robust IVR workflows including in-call IVR recording, subscript routing, and language support, with an improved user interface that makes working with scripts easier than ever before;
• New ASR Support: allow customers to speak responses to IVR menus using automated speech recognition, rather than using keypad entries;
• Enriched Dialing Management: improve dialing controls with upgraded filters for call time window settings, minimum attempts to a phone type before moving to the next phone type, and enhanced area code update manager tools;
• Improved Appointment Management: maintain calendars and schedule appointments more easily with a new Appointment Maintenance tool that allows users to create appointment schedules, and a new Appointment Manager tool to view and administer scheduled appointments;
• Upgraded Multichannel Tools: manage multiple channels with new configuration utilities and reports to track non-call activities, such as SMS, email, and webchat.

“The Noble Maestro manager portal is a central component of our Enterprise contact center suite for premise and cloud-based platforms, and it has played a significant role in helping us win new business since it was first introduced over seven years ago,” says James K. Noble, Jr., President and CEO of Noble Systems. “With this newest release, Maestro continues to deliver a dependable resource for improving agent efficiency and streamlining management functions while adding increased functionality for today’s fast-paced multichannel environment. Its intuitive design and ease of use puts it at the top of our clients’ favorite system features and makes it a vital part of their daily operations.”

The Noble Maestro v8 upgrade is available for free to Noble Systems Maestro clients with current active annual software and hardware support plans.

About Noble Systems

Noble Systems Corporation (noblesystems.com) is a global leader in unified contact center technology solutions, providing innovative products since 1989. Every day, millions of customer contacts are made by agents at 4,000+ client installations worldwide using the award-winning Noble platforms for inbound, outbound and blended communications. The scalable, integrated Noble solutions include advanced ACD and predictive dialing; unified contact processing; and integrated IVR, recording, messaging, quality/monitoring systems, scripting, workforce optimization, real-time reporting and management, and analytics and decisioning tools. Based in Atlanta, GA, Noble Systems was the first vendor to offer an open, scalable, fully-distributed platform.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Written by / Agency / Source: Noble Systems Corporation (NSC)

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick Newswire Today Visibility Checker

 

Distribution / Indexing: [+] / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

 
 
# # #
 
Software Warnings - IMPORTANT:
Always be aware/cautious about what you download on your computer/mobile! PURCHASE SOFTWARE related keywords / Banner Ads. Click HERE for details!
.

 
  Your Banner Ad showing on ALL
Software articles,
CATCH Visitors via Your Competitors Announcements!


Noble Systems Releases Noble Maestro Version 8

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name Newswire Today and LINK as the source.
 
  Is this your article?
Activate ALL web links and social stream by Upgrading to Press Release PREMIUM Plan Now!

|
Publisher Contact: Lee Allum - NobleSystems.com 
1-888-8NOBLE8 lallum[.]noblesystems.com
 
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Noble Systems Corporation (NSC) securities in any jurisdiction including any other companies listed or named in this release.

Software via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From Noble Systems Corporation (NSC) / Company Profile


Read Software Most Recent Related Newswires:

Korean Retailer Homeplus Optimizes Store Planning with JDA Category Management
IBM and Pfizer to Accelerate Immuno-oncology Research with Watson for Drug Discovery
The VELUX Group to Drive Smart Product Innovation with Implementation of PTC Windchill Across the Enterprise
KPIT Takes A Strategic Stake in A Germany Headquartered Automotive Engineering Services Company
Pegasystems Named Silver Winner for Best New Product of the Year in Best in Biz Awards 2016
Kentico Releases its Most Enterprise-Ready Solution Yet
OneLogin Delivers First-Ever Multi-Environment AWS User Resource Provisioning
Mahindra and IBM to Develop Blockchain Solution for Supply Chain Finance
Toyota Motor Corporation Approves Mentor Graphics Volcano™ VSTAR AUTOSAR Stack for Deployment in Toyota Vehicles
Wiley Launches New Spectra Lab Applications to Help Scientists Manage Analytical Data
Earthlite Drastically Simplifies and Expedites Accounts Receivable Analysis with Datawatch Monarch
PTC Achieves AWS IoT Competency Status
Umbra, VM Backup Appliance Based on NAKIVO Backup & Replication, Generates Business for Integrative
SpringCM Chooses Xactly to Increase Data Accuracy and Enhance Sales Compensation Strategy
American Airlines Selects IBM as its Cloud Provide

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  Triggr & Bloom

Visit  JobsWare.com





 
  ©2016 Newswire Today — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are NOT affiliated with USA TODAY (usatoday.com)