Celebrating its 40th year in business, Labor Finders International, the oldest and largest privately held industrial labor staffing franchise company in the United States has been named to the 2015 Best of Staffing® Client List for a sixth consecutive year. In 2014, Labor Finders secured the exclusive Diamond Award after achieving five consecutive wins. According to Inavero, the worlds’ leading provider of client and job candidate satisfaction surveys for staffing agencies,“All Best of Staffing® contestants went through a rigorous survey process. The elite Best of Staffing Award was earned by fewer than 2 percent of all staffing agencies in the U.S. and Canada, winners earned satisfaction scores more than three times higher than the industry average.”
Bestowing upon research done by Inavero, the staffing industry averages a Net Promoter® score of 30%. Labor Finders earned a score of 55.1%, which is close to double the average score of Labor Finders competitors.
“Labor Finders secured a place on the winner list by obtaining at least a 50% Net Promoter® Score showing extraordinarily high levels of client satisfaction. This award defines the staffing industry's elite leaders in service quality and their commitment to client satisfaction based on the Net Promoter® Score methodology (a standard metric for measuring satisfaction),” stated Inavero.
Inavero asked Labor Finders’ customers to respond to a simple survey based upon the Net Promoter Score®; and posed the basic question,“Would you recommend Labor Finders?” The response was calculated on a 1-10 scale. Ratings of 9 or 10 are promoters. A score of 6-8 are passive. Less than six is a detractor and the company loses points.
“I am extremely pleased with the on-going efforts of satisfaction the staff in the Labor Finders offices across the country bestows to our clients, as well as that of the workers we place at our client’s workplace every day,” said Jeffrey Burnett, President & CEO for Labor Finders International.
“Labor Finders has won this distinction every year since the Best of Staffing Client List was established in 2010,” stated Dan Shube, Chief Marketing Officer for Labor Finders. “So, this is not just an honor, but something that sets us apart from the 98% who are not the best!”
Presented in partnership with CareerBuilder, the 2015 Best of Staffing® Award winners have been recognized for exceptional service quality based on satisfaction ratings given to them by their clients and job candidates. Inavero’s Best of Staffing program provides the only statistically valid and objective service quality benchmark for the staffing industry.