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Deutsche Webdesign Introduces Web-based Customer Care and Business Process Optimization Solutions - Web 4.0 - the quality web. Deutsche Webdesign introduces web-based customer care and business process optimization solutions for companies operating of the internet
Deutsche Webdesign Introduces Web-based Customer Care and Business Process Optimization Solutions

 

NewswireToday - /newswire/ - Bunsoh, Schleswig-Holstein, Germany, 2007/03/08 - Web 4.0 - the quality web. Deutsche Webdesign introduces web-based customer care and business process optimization solutions for companies operating of the internet.

   
 
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In 2005 there were an estimated number of one billion people using the internet. This number is growing by the hour, primarily due to entertainment portals like YouTube or Second Life and business networks like LinkedIn, XING, Ecademy and alike. This number is expected to have doubled by 2011.

Most businesses neglect the fact that this heavily increasing number of web users will not stay put in using these portals but will eventually end up doing business over the internet one way or the other.

The consequences of this process can be seen in everyday business all over the world: in some cases, responses for inquiries and replies to support requests take weeks. Customer satisfaction is still foreign to a high percentage of online businesses.

As a result, the customer is going back to the department store around the corner willing to pay the extra amount of money only to receive the service, support and customer relations. The paradox is that the same value of service could be offered by web-based companies at few extra costs.

Deutsche Webdesign (deutsche-webdesign.com) has developed systems which help businesses to take care of the increasing need for support while making companies able to channel incoming inquiries and support requests inside their organization with no extra costs for third-party software because almost all systems are web-based.

The foundation of our WEB 4.0 is a customer relationship management system which can for instance

• Help you to take better care of your sales-potential. From contact to lead, to follow up, to customer and beyond. You guide your customers through the whole sales process in an effective manner;

• help you to get organized and stay in touch with your customers and leads easier than before;

• handle incoming inquiries with more efficiency through the included trouble ticket system;

• eliminate the costs for third-party-software from your organization because the whole CRM production environment is web-based;

• import leads from csv datafiles which are often provided by lead-resellers.

Take the advantage and be one of the pioneers in offering your customers online satisfaction rather than only providing products at bargain prices.

 
 
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Written by / Agency / Source: Deutsche Webdesign

 
 

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Deutsche Webdesign Introduces Web-based Customer Care and Business Process Optimization Solutions

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Publisher Contact: Lars Hilse - Deutsche-Webdesign.com 
+49 4835 9513027 lh[.]deutsche-webdesign.com
 
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