The IT professional services industry is dynamic and fast paced, with major shifts taking place such as global sourcing, declining value of outsourcing deals and margin pressure. The IT professional services market was worth $426 billion in 2006 with a growth rate of 3.3 percent in that year.
New analysis from Frost & Sullivan (frost.com/contactcenters) shows that the Top 25 vendors are growing at a faster pace than the total IT professional services industry. This shows that the larger vendors are increasing their market share at the expense of the smaller ones.
If you are interested in a virtual brochure for this study, Assessment of the IT Professional Services Industry with an In-Depth Analysis of the Top 25 Firms, send an e-mail to Mireya Castilla, Corporate Communications, at mireya.castilla[.]frost.com, with your full name, company name, title, telephone number, city, state, country and e-mail address. Upon receipt of the above information, an overview will be sent to you by e-mail.
"The outsourcing industry is headed for exciting times, and intense activity is expected, as a large number of outsourcing deals are likely to be revised in the following months," says Frost & Sullivan Research Analyst Satish Annamalai. "This market is broadening beyond traditional vendors as an increasing number of service providers are entering the picture by competing and securing deals."
North America and South America accounted for 48 percent of the IT professional services market, while Europe, Middle East and Africa (EMEA) accounted for 42 percent, and Asia Pacific accounted for the rest. Technology services and outsourcing segments accounted for approximately 45 percent each of the IT professional services market in 2006 whereas consulting made up the remaining 10 percent. Currently, an increasing number of large clients are beginning to source from vendors that are specialists in a particular service area. In addition, offshoring is on the rise among the outsourcing contracts awarded in 2006.
Despite being such a dynamic marketplace, there are significant challenges, such as organizations splitting huge contracts and awarding them to different vendors based on their individual value propositions.
"As a result, customers are beginning to opt for short-term contracts and reduced deal sizes, which in turn increases the pressure that the vendors face," explains Annamalai. "Vendors are then forced to compete on prices as well as their solution due to the reduced duration of deals."
Customers expect to aggressively push for a much better deal value in these restructurings, and fierce competition is expected among the vendors.
To meet this growing demand, vendors will need to build an effective global sourcing model that has superior systems and processes in place to efficiently execute projects and to deliver enhanced value to customers.
Assessment of the IT Professional Services Industry with an In-Depth Analysis of the Top 25 Firms is part of the IT Services & Applications Growth Partnership Service, and it identifies and examines these trends with detailed revenues, margins and growth analysis across services, regions and verticals. A comprehensive analysis of the various IT services provided by the Top 25 vendors and their performance in comparisonwith the rest of the industry is examined. The following markets are thoroughly examined: consulting, technology services and outsourcing. Interviews are available to the press.
Frost & Sullivan, a global growth consulting company, has been partnering with clients to support the development of innovative strategies for more than 40 years. The company's industry expertise integrates growth consulting, growth partnership services, and corporate management training to identify and develop opportunities. Frost & Sullivan serves an extensive clientele that includes Global 1000 companies, emerging companies, and the investment community by providing comprehensive industry coverage that reflects a unique global perspective and combines ongoing analysis of markets, technologies, econometrics, and demographics.
Keywords in this release: IT professional services, Information technology, Consulting, Technology services, Outsourcing, Offshoring, research, information, market, trends, technology, service, forecast, market share