NewswireToday - /newswire/ -
Phoenix, AZ, United States, 2014/12/16 - AspectPro designed to increase global footprint of Aspect’s channel ecosystem, add partner competencies to company’s solution delivery - Aspect.com.
Program will increase market penetration for Aspect’s award-winning cloud solutions portfolio, and core interaction management, and workforce optimization solutions
Aspect Software, a leading provider of fully-integrated customer interaction management, workforce optimization, back-office and award-winning cloud solutions, today announced the unveiling of the company’s new global channel partner program, AspectPro. Designed to expand the market reach for Aspect’s growing portfolio, the program will include traditional contact center and workforce management solutions providers as well as new cloud, mobile and specialty resellers, consultants, strategic alliance partners and others.
“Aspect’s solution offering has been significantly expanded over the past 18 months, driven by the empowerment and demands of the mobile-enabled consumer,” says Mike Moors, vice president, worldwide channels and partners. “With AspectPro we will be creating the industry’s most inclusive program, enabling existing and new partners to enhance their customer’s ability to engage these consumers on their terms, delivering a “constant conversation” experience.”
“Aspect's ongoing enhancements to their solutions and programs like AspectPro are continuing examples of Aspect’s can do attitude and approach when working with partners like Voicenet,” says Roger Twomey, President of Voicenet Interactive. “Aspect really understands our business objectives and has demonstrated true commitment to help us succeed in this very competitive market.”
AspectPro includes components such as a Partner Advisory Council, participation in the Aspect Innovation Exchange, virtual and in-person training, and more. The program is available now.
Aspect’s (aspect.com) fully-integrated solution unifies the three most important facets of modern customer engagement strategy: customer interaction management, workforce optimization, and back-office. Through a full suite of cloud, hosted and hybrid deployment options, we help the world’s most demanding contact centers and back offices seamlessly align their people, processes and touch points to deliver remarkable customer experiences.