Fonality, the innovative provider of business phone systems and integrated communications solutions designed to reduce the friction that slows business momentum, announced today that its Heads Up Display (HUD) was recognized with a 2014 Unified Communications Excellence Award presented by INTERNET TELEPHONY magazine.
“Businesses that want to grow and thrive must empower employees to work smarter, more efficiently and more collaboratively. This starts by reducing the friction and interruption experienced in day-to-day communication,” said David Scult, Fonality’s chief executive officer. “Heads Up Display provides a holistic approach to communication, and was designed to provide a seamless experience by connecting all communication tools into one easy-to-use dashboard.”
Heads Up Display, commonly referred to as HUD by Fonality customers, is a dashboard interface that combines all communication tools including phone, chat, email, voicemail, video collaboration, audio conferencing, file sharing and more into one tool that is accessible from any device and any location. With Heads Up Display’s instant messaging, employee status, and click-to-call or email, companies are better able to handle increasing customer expectations, and provide the highest level of customer service.
In today’s mobile-centric and location-independent world, businesses have struggled to identify technology that accommodates employee demand for flexibility. Heads Up Display provides the foundation for keeping employees connected throughout the day, enabling mobile and remote workers to collaborate seamlessly from any location. Calls can be transferred to any user logged into the tool, and Fonality’s sophisticated presence management allows employees to set custom permissions based on teams, departments or branches.
“It gives me great pleasure to grant a 2014 Unified Communications Excellence Award to Fonality for its innovative phone solutions and the team’s commitment to addressing the real needs of the marketplace,” said Rich Tehrani, CEO, TMC. “It’s inspiring to see such commitment to excellence and I look forward to many future innovations from Fonality.”
Results will be published in INTERNET TELEPHONY magazine.
TMC is a global, integrated media company that supports clients' goals by building communities in print, online, and face to face. TMC publishes multiple magazines including Cloud Computing, M2M Evolution, Customer, and Internet Telephony. TMCnet is the leading source of news and articles for the communications and technology industries, and is read by as many as 1.5 million unique visitors monthly. TMC produces a variety of trade events, including ITEXPO, the world's leading business technology event, as well as industry events: Asterisk World; AstriCon; ChannelVision (CVx) Expo; Customer Experience (CX) Hot Trends Symposium; DevCon5 - HTML5 & Mobile App Developer Conference; LatinComm Conference and Expo; M2M Evolution Conference & Expo; SmartVoice Conference; Software Telco Congress; Super Wi-Fi Summit - The Global Spectrum Sharing and TV White Space Event; SIP Trunking, Unified Communications & WebRTC Seminars; Wearable Tech Conference & Expo III; Fitness and Sports Wearable Technology (FAST) Expo II, WebRTC Conference & Expo IV; and more. Visit TMC Events for additional information.
Fonality (fonality.com) provides business phone systems and applications for growing companies. More than 25,000 businesses in 99 countries rely on Fonality to help them sell, service, and collaborate. Fonality customers select the deployment, voice connectivity, and payment options that best meet their needs. Every Fonality edition includes unlimited contact center queues for all employees, and is offered with bundles of critical business applications such as HD video collaboration and call recording.