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Cambridge, Cambridgeshire, United Kingdom, 2014/10/28 - New business relationship to enhance both companies' value proposition to existing and prospective clients, offering additional strategic solutions and services - Synthetix.com.
Synthetix are proud to announce our new partnership with Customer Xs. Assisting reputable organisations to deliver customer communications across all channels, Customer Xs has become synonymous in providing solutions to grow customer acquisition for businesses in Europe.
Partnering with Synthetix, multi-channel customer service software providers, the new business relationship will offer additional strategic solutions and services to new and existing customers.
Cees Zwezerijn - CEO and founder of Customer Xs - said,"We are delighted about our partnership with Synthetix. We felt that they represented our target market within the BeNeLux area perfectly and their client base and reputation made it a very easy choice for us when it came to choosing an omni-channel customer service vendor."
Steve Richardson-Frankton, Business Development / Partner Manager at Synthetix said,"The Customer Xs partnership will accelerate Synthetix’s market presence in the region, deliver a great all round customer experience and ensure excellent client support. We are delighted to partner with Customer Xs and look forward to a long and successful partnership."
About Customer Xs
Customer Xs (pronounced: Customer Access) consults and assists businesses to better understand customer behavior. This is achieved through implementing multi-channel customer service solutions from expert vendors such as Synthetix. Continued support and guidance by Customer Xs deliver exceptional customers experiences which in turn generates more revenue for businesses having acquired this service.
Synthetix Ltd (synthetix.com) is a leading provider of multi-channel customer service solutions, providing knowledge-base software for web, mobile, e-mail, live chat, social and contact centre customer service. Founded in 2001, Synthetix has unparalleled expertise in the field of online customer service design and deployment.
The company has become the customer service and web usability technology choice for blue-chip brands including; Unilever, Acas, Virgin Holidays, Yorkshire Building Society, National Express, Best Western Hotels, Kimberly Clark, Low Cost Holidays, Principality Building Society, Wessex Water, Mark Warner Holidays, Welsh Water and Boots.