PRTODAY / NewswireToday Free press release distribution service network

Written by / Agency / Source: General Electric Company

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

GE Capital Fleet Services Earns Center of Excellence Certification from BenchmarkPortal - GE Capital Fleet Services’ maintenance control center has been certified for the fourth time by BenchmarkPortal as a Center of Excellence, one of the most prestigious awards in the service and support industry - BenchmarkPortal.com / GEFleet.com
GE Capital Fleet Services Earns Center of Excellence Certification from BenchmarkPortal

 

NewswireToday - /newswire/ - Eden Prairie, MN, United States, 2014/10/28 - GE Capital Fleet Services’ maintenance control center has been certified for the fourth time by BenchmarkPortal as a Center of Excellence, one of the most prestigious awards in the service and support industry - BenchmarkPortal.com / GEFleet.com. NYSE: GE

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Financial/Legal/Venture Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

GE Capital Fleet Services’ maintenance control center, located at the business headquarters Eden Prairie, Minn., has been certified for the fourth time by BenchmarkPortal as a Center of Excellence, one of the most prestigious awards in the service and support industry.

The Center of Excellence certification is awarded to customer service call centers that rank in the top 10 percent as surveyed for efficiency and effectiveness. GE Capital Fleet Services received this recognition for its demonstration of superior performance on both cost-related metrics and quality-related metrics compared with its industry peers.

Through its maintenance control center, GE Capital Fleet Services provides 24/7 support to its customers’ fleet managers and drivers, helping them control costs, enhance driver productivity, and manage and maintain their fleets.

“This award recognizes the industry expertise and exceptional support our fleet services team provides to our customers,” said Ed Faulstick, senior vice president of operations, GE Capital Fleet Services. “Earning our fourth certification demonstrates how committed we are to providing customers with best-in-class service and support.”

GE Capital Fleet Services needed to meet stringent criteria established by independent researchers to earn the Center of Excellence designation. These criteria included customer satisfaction, service level standards, resources, employee training, leadership, process management and operational efficiency. These were measured through live call monitoring, evaluation of performance metrics and team focus groups, and by contacting customers for direct feedback.

“The achievement of the Center of Excellence certification represents GE Capital Fleet Services’ commitment to delivering customer service that is both effective and efficient. It is the culmination of important initiatives that were undertaken to achieve sustainable service excellence,” said Bruce Belfiore, CEO of BenchmarkPortal.

About BenchmarkPortal
Founded in 1995, BenchmarkPortal (BenchmarkPortal.com) is a global leader in the contact center industry, providing benchmarking, certification, training, consulting, research and industry reports. The BenchmarkPortal team of professionals has gained international recognition for its innovative approach to best practices for the contact center industry. BenchmarkPortal hosts the world’s largest database of contact center metrics, which is constantly being refreshed with new data. BenchmarkPortal’s mission is to provide contact center managers with the tools and information that will help them optimize their efficiency and effectiveness in their customer communications. For more information on BenchmarkPortal please call 1-800-214-8929

About GE Capital Fleet Services
GE Capital Fleet Services (gefleet.com), based in Eden Prairie, Minn., is a global fleet management company. With strategic consulting, deep analytical insights and experience in every industry, we’re uniquely positioned to help you continuously drive results from the road all the way to the board room. In 2013, our fleet customers realized $209 million in savings through opportunities identified by our fleet team.

GE Capital (gecapital.com) offers consumers and businesses around the globe an array of financial products and services. GE (ge.com) works on things that matter. The best people and the best technologies taking on the toughest challenges. Finding solutions in energy, health and home, transportation and finance. Building, powering, moving and curing the world. Not just imagining. Doing. GE works.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Financial/Legal/Venture Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Written by / Agency / Source: General Electric Company

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick Newswire Today Visibility Checker

 

Distribution / Indexing: [+] / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

 
 
# # #
 
 
  Your Banner Ad showing on ALL
Financial/Legal/Venture articles,
CATCH Visitors via Your Competitors Announcements!


GE Capital Fleet Services Earns Center of Excellence Certification from BenchmarkPortal

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name Newswire Today and LINK as the source.
 
  Is this your article?
Activate ALL web links and social stream by Upgrading to Press Release PREMIUM Plan Now!

GE Capital Fleet Services | BenchmarkPortal
Publisher Contact: Tara Lambropoulos - GE Capital Americas 
312-441-7854 / 312-802-9712 (mobile) Tara.Lambropoulos[.]ge.com
 
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any General Electric Company securities in any jurisdiction including any other companies listed or named in this release.

Financial/Legal/Venture via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From General Electric Company / Company Profile


Read Financial/Legal/Venture Most Recent Related Newswires:

Acquisition Assessments Arouse the Interest of TPA Business Owners Looking to Sell
TRA Hires Programmer Analyst to Enhance IT Department
Bosnia, Privatized Krajina Insurance Osiguranje is Nationalized - Investors Start Arbitration
TRA Announces Acquisition of Retirement Planning, Inc.
Lexis Advance Wins SIIA Business Technology CODiE Award
FTI Consulting Launches Specialist Director Support Services in the Cayman Islands
LexisNexis Spotlights New Innovations, Analytics & A.I. Offerings at AALL 2017
LexisNexis Digital Library Announces New Agreement with ALM
TRA Hires Tiffany Hanks as Regional Sales Consultant
LexisNexis® Expands Media Intelligence Portfolio with LexisNexis® Media Contacts Solution
LexisNexis Wins 21 Awards from Two Prestigious Publications
Frost & Sullivan Commends AutoGravity for Transforming Automotive Financing Industry
NYSE Governance Services and FTI Consulting Announce 17th Annual Corporate Law Firms Rankings
FTI Consulting and Asia Group Advisors Formalise Affiliate Relationship Across Asia Pacific
LexisNexis Receives 2017 Corporate Leadership Award from Freedom House for Activism in Advancing the Rule of Law

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  NAKIVO, Inc.

Visit  BizJobs.com





 
  ©2017 Newswire Today — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are NOT affiliated with USA TODAY (usatoday.com)