USA Digital Communications, Inc. (USAD) announces the release of FraudPro, a fraud protection service for local exchange carriers, contact centers and enterprises. FraudPro proactively protects clients from losses caused by fraudulent international and premium rate traffic.
This type of fraudulent traffic costs U.S. businesses an estimated $8 billion each year, according to the Communications Fraud Control Association. Fraudsters are constantly probing networks and telephony equipment to find entry points through maintenance ports, voice mailboxes or DISA features. It can take hours to identify and stop fraudulent traffic, costing clients thousands of dollars.
USAD attacked this problem from the client perspective, leveraging existing client knowledge of specific traffic patterns. The USAD Fraud Management team works collaboratively to set a variety of alerts and dollar limit blocks that reflect the client’s business model. The flexible configuration allows the client to tailor by country, dollar threshold and type of service, without affecting normal traffic activity.
“Our clients required a better solution for this growing problem,” says Richard Costello, USAD President. “We spent significant man hours developing a proactive service that is just that. We collaborate with our clients to design a real-time monitoring solution that automatically executes on pre-determined customer directives. Because FraudPro is proactive, we eliminate long delays in identifying and responding to fraudulent activity. It’s particularly beneficial to businesses that do not have 24/7/365 resources devoted to fraud monitoring.”
USAD is so confident in their ability to protect their clients that they offer an industry unique guarantee…“If we don’t stop the fraud, we pay it!”
FraudPro is a monthly service available to clients with traffic on the USAD Feature Group D network.
About USA Digital
USA Digital (usad.com) is a leader in voice, data and Internet communications to contact center, enterprise, wireless, CLEC, ILEC and IXC carriers. We complete billions of minutes with our advanced nationwide switching infrastructure and Tier 1 network relationships. USA Digital focuses on high-quality services, maximum call completion rates and system reliability all at a competitive price.