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Frost & Sullivan's Contact Center Industry Event - Frost and Sullivan released additional information today regarding two signature highlights of its upcoming Customer Contact 2007, East, a Frost & Sullivan Executive MindXchange taking place April 22-25, 2007
Frost & Sullivan's Contact Center Industry Event

 

NewswireToday - /newswire/ - Palo Alto, CA, United States, 2007/02/28 - Frost and Sullivan released additional information today regarding two signature highlights of its upcoming Customer Contact 2007, East, a Frost & Sullivan Executive MindXchange taking place April 22-25, 2007.

   
 
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Customer Contact 2007, East A Frost & Sullivan Executive MindXchange

Frost & Sullivan Executive MindXchange taking place April 22-25, 2007 at the luxurious Sanibel Harbour Resort & Spa in Fort Myers, Florida.

Often imitated but never duplicated, Frost & Sullivan events are an experience like no other event out there -- Customer Contact 2007, East continues with this tradition, offering participants additional workshops and opportunities to network with peers and leverage the knowledge of expert speakers and facilitators to uncover key strategies and best practices.

For the second year in a row, participants will have the advantage of getting a first hand look at a leading contact center. Located in Ft. Meyers, Florida, Lee County Electric Cooperative will open their doors on Wednesday, April 25, 2007 for Frost & Sullivan Executive MindXchange participants for a comprehensive site tour. LCEC, successfully leverages key technologies such as -- Toll Free Service, PBX, IVR, Automated Call Distribution/Reporting System and Call Recording systems to service their customer base of almost 200,000.
This unique event propels networking to a new level, maximizing the pollination of ideas among industry cross-sections, and delivers concrete value to your business bringing together the best and the brightest industry leaders focused on Customer Experience Management, Contact Center Performance Excellence, Implementing Customer Contact Technology Solutions and Strategic Outsourcing.

An additional "not to miss" event highlight is Frost & Sullivan's Luau in Sanibel -- A Customer Contact Executive MindXchange tradition Wednesday evening. Industry executives trade in their business attire for Hawaiian shirts, hula skirts and flip flops at this complimentary networking event which includes open bar, special guests, live music and island buffet.

For more information and registration options/ fees, please contact Tracy Henderson and receive a $250 discount on your registration.

Frost and Sullivan, a global growth consulting company, has been partnering with clients to support the development of innovative strategies for more than 40 years. Its advisory expertise integrates growth consulting, growth partnership services and corporate management training to identify and develop opportunities for clients. While serving clientele ranging from virtually every Global 1000 to emerging companies, Frost & Sullivan's comprehensive industry coverage includes a global perspective of all vertical and horizontal industries. Its unique coverage combines ongoing analyst of markets, technologies, econometrics, and demographics.

 
 
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Written by / Agency / Source: Frost & Sullivan

 
 

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Frost & Sullivan's Contact Center Industry Event

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Frost & Sullivan |
Publisher Contact: Tracy Henderson 
210-477-8442 tracy.henderson[.]frost.com
 
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