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San Francisco, CA, United States, 2014/08/29 - Samantha Loveland, Vice President of Customers for Life and John Moss, Vice President and General Counsel join in new roles - FinancialForce.com.
FinancialForce.com, the leading cloud ERP provider built on the Salesforce1 Platform, today announced that Samantha Loveland and John Moss have joined FinancialForce.com in new management roles to help guide the company through its fast-paced growth. Samantha Loveland joins as Vice President of Customers for Life and John Moss will serve as Vice President and General Counsel.
Loveland brings to FinancialForce.com an extensive background in customer service and experience, having led worldwide customer engagement programs for salesforce.com and Yammer during periods of extreme growth. She has also recently worked similar roles for Microsoft (after acquiring Yammer) and Findly. In her new role, Loveland will spearhead FinancialForce.com’s Customers for Life program, a strategic new arm which brings together all customer-facing departments. Customers for Life will encompass customer success, support and consulting, and will play a central role in nurturing existing and future customer relationships.
As FinancialForce.com’s first general counsel, Moss will be responsible for managing all legal affairs, including commercial and financial contracts, mergers and acquisitions, licensing, regulatory compliance, and other important functions. He previously served as general counsel for Intraware (now Flexera) and salesforce.com, where he led global commercial contracts for over seven years.
“We are in an exciting period of tremendous growth and continued expansion into new markets, so the experience and capabilities that Sam and John each add to our management team are invaluable,” said Jeremy Roche, President and CEO, FinancialForce.com. “Their leadership will be key as we expand globally and continue to grow our recurring revenues at over 80 percent. John’s expertise will be critical in guiding all global legal affairs as we continue our high-growth pace, while Sam will play a hugely important and strategic role in managing the overall success and experience of all customers. I welcome them both and look forward to working closely with them moving forward.”
FinancialForce.com delivers ERP at Customer Speed™. Built on the Salesforce1 Platform, FinancialForce ERP equips customer-centric businesses with a unified cloud platform and all the applications necessary to grow both the top and bottom line. Our Financial Management, Human Capital Management (HCM), Professional Services Automation (PSA), and Supply Chain Management (SCM) apps allow businesses to increase the speed in which they operate and be more responsive along every touch point of a customer’s journey. Founded in 2009 and headquartered in San Francisco, FinancialForce.com is backed by UNIT4 and salesforce.com/.
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