Optrics Engineering, with headquarters in Edmonton, Alberta, with a vibrant 20 year history of helping thousands of clients across Canada, the US and the world, is happy to announce its next step in strategic company growth into the IT space. Optrics Engineering, a leading provider of value-added information technology solutions, today announced new managed services designed to better and more cost-effectively meet the day-to-day IT needs of small to midsize businesses. Many organizations within Optrics’ vast list of clients are already leveraging their multiple services offerings. These organizations now have an affordable way to outsource some or all of their day-to-day IT responsibilities as a strategic method for improving operations while cutting expenses significantly.
According to Scott Young, Chief Operating Officer, and Partner,“Much of what we sell is complimentary, so whether it is professional services or turnkey solutions, we can definitely help clients with whatever problem they’re trying to solve,” he says, adding that Optrics also has excellent relationships with its vendor partners and other organizations in the industry. “So if we can’t help you, we can certainly find someone who can. We like to view ourselves as a one-stop shop.”
New Managed Service Offerings Simplify IT for Small and Midsized Businesses
Optrics Engineering’s managed services are available to support all tiers of IT infrastructure. Optrics allows its clients to pay only for the IT services they need whether it is to supplement overworked internal IT staff or take over the responsibility of managing the entire network when no IT department exists. The most essential component of the new managed services program is 24/7 IT monitoring, for which a team of experts is available on call to respond to system alerts as needed, thereby ensuring the ongoing availability of business-critical technology for clients. This critical move to a proactive approach, to allow Optrics to help move their clients away from costly, reactive management of their business systems, is key to not only a more cost effective offering to their customers, but also saving them time they cannot lose due to unstable IT systems, or ineffective service providers.
Proven IT Methodology Guides Optrics’ Business
Optrics Engineering’s market proven methodology serves as the primary market differentiator for its managed service offerings and for its overall business. It provides a methodology of rules, principles, processes and practices that guide the customized IT infrastructure solutions and services that are developed and proposed to business customers. Optrics prides itself on being vendor agnostic, and refuses to let a vendor solution drive a business problem. Rather, its main goal is to help their clients to concentrate on their day-to-day business tasks with the peace of mind of knowing that all of their IT needs are covered by Optrics’ team of IT experts, who have all led or been a part of internal IT departments in the past and possess a keen understanding of the ongoing challenges and today’s industry best-practices.
About Optrics Engineering
Optrics (optrics.com) is an engineering firm with certified IT staff specializing in network-specific software and hardware solutions. Committed to its clients, Optrics provides reliable and cost-effective solutions without performance compromise.
For further information, please contact:
Blair Zingle or Scott Young Optrics Inc. (Canada).