PRTODAY / NewswireToday Free press release distribution service network

Written by / Agency / Source: Infor

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

City of Hamilton Creates Unified Technology Environment with Infor - Infor Public Sector Enables Agency-Wide Visibility for Improved Service to Citizens - Hamilton.ca / Infor.com
City of Hamilton Creates Unified Technology Environment with Infor

 

NewswireToday - /newswire/ - New York, NY, United States, 2014/08/20 - Infor Public Sector Enables Agency-Wide Visibility for Improved Service to Citizens - Hamilton.ca / Infor.com.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering IT Services/Network Management Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Infor, a leading provider of business application software serving more than 70,000 customers, today announced that the City of Hamilton, located in Ontario, Canada, has elected to upgrade to the latest version of the Infor Public Sector Suite (Hansen). The city completed a major milestone in the project with successful implementation at the Hamilton Water and Wastewater division, delivering innovative functionality for managing service requests, permits and licensing, work orders, and assets. Utilizing a web-based system, the city can better prepare for future challenges and growth by creating a flexible, integrated technology environment.

Multiple departments will rely on the Infor Public Sector Suite to manage everything from roads and utilities to park maintenance and the call center. As a result of this upgrade, the city will deploy the suite across several additional units to reduce the number of third-party systems in use. By decreasing the number of disparate applications maintained, the IT department will be better positioned to focus on the city's technology initiatives.

"It is clear to us that Infor is investing in its public sector suite and will continue to do so as the needs of government agencies evolve," said Jim MacAulay, manager, Infor Public Sector, City of Hamilton Public Works Department. "We want to show citizens that we are a progressive, forward-thinking organization. Our decision to upgrade not only communicates this, but also provides us with the necessary tools to improve services agency-wide."

The Infor Public Sector Suite is designed to be user friendly and employs in-context intelligence to automatically display critical information based on the individual user and their tasks. This supports more efficient decision-making and allows employees to spend less time searching for data and more time completing value-add activities. The suite is also equipped with robust reporting and analysis capabilities that allow employees to export data directly to Microsoft Excel, giving each user the ability to quickly and easily generate personalized reports.

The system's built-in Geographic Information Systems (GIS) mapping will allow maintenance and call center employees to automatically pinpoint service locations, helping to speed work order fulfillment. The city is considering introducing a mobile platform to provide users in the field with direct access to the system, as this would be expected to further increase efficiency by delivering real-time visibility into both new and fulfilled requests.

"If multiple departments within a local government rely on different technology applications, it creates a disparate environment with limited visibility," said Kevin Curry, senior vice president, Public Sector, Infor. "By utilizing a holistic suite, as City of Hamilton is doing with Infor, users have insight into information across the agency, which facilitates improved decision-making that is based on a much wider perspective of influencing factors and potential results."

Infor Public Sector delivers a complete suite of solutions specifically designed for all levels of government and public organizations. Currently used by more than 3,600 public organizations globally, including 16 of the 20 largest US cities and 19 of the 20 largest states, Infor Public Sector helps optimize capital investments, maximize revenue, improve cross-agency collaboration, and help public sector organizations to better serve the growing expectations of citizens.

About City of Hamilton
Located in the Canadian province of Ontario, Hamilton (hamilton.ca) is the center of a densely populated region west of Lake Ontario known as the Golden Horseshoe. It is home to the Royal Botanical Gardens and the Canadian Football Hall of Fame, and is the ninth largest metropolitan area in Canada.

About Infor
Infor (infor.com) is fundamentally changing the way information is published and consumed in the enterprise, helping 70,000 customers in more than 200 countries and territories improve operations, drive growth, and quickly adapt to changes in business demands. Infor offers deep industry-specific applications and suites, engineered for speed, and with an innovative user experience design that is simple, transparent, and elegant. Infor provides flexible deployment options that give customers a choice to run their businesses in the cloud, on-premises, or both.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering IT Services/Network Management Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Written by / Agency / Source: Infor

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick Newswire Today Visibility Checker

 

Distribution / Indexing: [+] / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

 
 
# # #
 
 
  Your Banner Ad showing on ALL
IT Services/Network Management articles,
CATCH Visitors via Your Competitors Announcements!


City of Hamilton Creates Unified Technology Environment with Infor

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name Newswire Today and LINK as the source.
 
  Is this your article?
Activate ALL web links and social stream by Upgrading to Press Release PREMIUM Plan Now!

Infor | City of Hamilton
Publisher Contact: Dan Barnhardt - Infor.com 
646-336-1731 dan.barnhardt[.]infor.com
 
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Infor securities in any jurisdiction including any other companies listed or named in this release.

IT Services/Network Management via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From Infor / Company Profile


Read IT Services/Network Management Most Recent Related Newswires:

NEC Drives Digital Transformation for A Safer and Smarter Society At CeBIT 2017
NEC Supplies LX Supercomputer to RWTH Aachen University in Germany
Gartner Positions Infosys as a ‘Leader’ in Magic Quadrant for Oracle Application Services
NEC Joins U.S. Department of Homeland Security 'AIS' Initiative for Sharing Cyber Threat Indicators
EDTS Named to Top Managed IT Service Providers for Fifth Year in A Row
MONI Earns Top Honors from Frost & Sullivan for its Success in Delivering Customer-centric Home Security Services in North America
NEC Establishes Security Operations Center in USA
NEC Awarded 'Gold' CSR Rating by EcoVadis for Advanced Sustainability Performance
Infosys Public Services and Texas Department of Family & Protective Services to Modernize State’s Child Welfare Information System
Advanced IT Solutions Enhance the Sophistication and Application of Building Energy Management Systems Finds Frost & Sullivan
Virtual Reality - Huge Investment Support Accelerates Innovations and Expands Application Scope Finds Frost & Sullivan
Housing Bank Algeria Selects Infosys Finacle to Power its Operations
Arista Introduces Containerized Software for Cloud Networking
NEC and AIST Develop LSI with NanoBridge® Technology Featuring High Radiation Tolerance for Use in Space
NEC and MTS Increase Radio Line Network Transmission Capacity up to 10 Gbps

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  MagLar, Inc.

Visit  JobsWare.com





 
  ©2017 Newswire Today — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are NOT affiliated with USA TODAY (usatoday.com)