PRTODAY / NewswireToday Free press release distribution service network

More news: Software
Written by / Agency / Source: Infor

Check Ads Availability|e-mail Article

Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

MultiCare Health System Delivers Better HR Service with Infor - Infor HR Service Delivery to Improve Productivity, Satisfaction and Lower Costs -
MultiCare Health System Delivers Better HR Service with Infor


NewswireToday - /newswire/ - New York, NY, United States, 2014/08/18 - Infor HR Service Delivery to Improve Productivity, Satisfaction and Lower Costs -

Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


Infor, a leading provider of business application software serving more than 70,000 customers, today announced that MultiCare Health System, a not-for-profit healthcare organization with a comprehensive network of services throughout Pierce, King, Thurston and Kitsap counties in Washington, has selected key Infor HCM applications to provide HR service delivery to its more than 10,000 employees. Part of the Infor HR Service Delivery suite of solutions, Infor Knowledgebase and Infor Case Management will provide an advanced HR service delivery platform that will help MultiCare Health System fully engage employees, while lowering costs.

MultiCare Health System needed a tool that that was powerful and flexible enough to serve its entire staff equally while presenting a single, usable interface. MultiCare found that solution with the Infor HR Service Delivery Case Management and Knowledgebase modules that offered the best cloud based solutions across the organization. Before Infor, teams had to guess on volume and manually track open items. Now, there is one central location, so questions are being answered at the right level and employees are getting more consistent responses. Since go-live, 82 percent of calls coming into HR are resolved upon the first call, which was much higher than the team anticipated this soon after implementing Infor's HR Service Delivery modules. Also, Infor Case Management will help MultiCare Health System manage inquiries when employees cannot find the answers to questions on their own, and employee inquiries that require HR assistance can be tracked and resolved more quickly, with fewer matters requiring escalation to subject matter experts.

"We were looking for a comprehensive solution that would help us improve HR service delivery to our employees, and Infor was the company who could provide us with the technology we needed," said Darci Gibson, human potential project director, MultiCare Health System. "Since the launch of Infor Knowledgebase and Infor Case Management, we've been receiving positive feedback from the employees on the new site, and we're excited to continue to enhance and simplify HR services at our organization."

In addition, Infor Knowledgebase supports a best-practice, multi-tier HR service delivery, helping MultiCare Health System to deliver better self-service capabilities with fewer resources and lower costs. Specifically, teams have found it very helpful to have all the information in one location and organized in a fashion that information can be easily located.

Infor HCM applications can be accessed through a web portal, which contains useful tools, information and reports, and unifies multiple functions into a single application, providing extensive flexibility and configuration potential for MultiCare Health System.

"Putting information directly into the hands of HR managers and staff members allows healthcare organizations to deliver and receive better services quicker, use less resources, and adhere more closely to stringent budgets, allowing care givers to focus on treating patients without being troubled with excessive administrative needs," said Mike Poling, vice president, Healthcare, Infor. "Infor's HCM applications specialized for Healthcare are designed to help organizations nurture top talent, engage employees, and foster a community aligned to safe and quality care."

About MultiCare Health System
MultiCare is a not-for-profit health care organization with more than 10,000 employees and a comprehensive network of services throughout Pierce, South King, Thurston and Kitsap counties.

Today, MultiCare is made up of five hospitals including Allenmore Hospital, Auburn Medical Center, Good Samaritan Hospital, Mary Bridge Children's Hospital and Tacoma General Hospital, numerous outpatient specialty centers, primary and urgent care clinics, as well as a variety of other services and community outreach programs.

Our patients are connected to the most advanced care available and we have been recognized both locally and nationally for the care we provide, our commitment to patients, our investment in technology and our involvement in our community. At MultiCare, we are committed to providing high-quality, patient-centered care. By identifying and responding to the community's needs, we have built a health care system that offers skilled and compassionate care to individuals at every stage of life.

About Infor
Infor ( is fundamentally changing the way information is published and consumed in the enterprise, helping 70,000 customers in more than 200 countries and territories improve operations, drive growth, and quickly adapt to changes in business demands. Infor offers deep industry-specific applications and suites, engineered for speed, and with an innovative user experience design that is simple, transparent, and elegant. Infor provides flexible deployment options that give customers a choice to run their businesses in the cloud, on-premises, or both.

Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


Written by / Agency / Source: Infor


Availability: All Regions (Including Int'l)


Traffic Booster: [/] Quick Newswire Today Visibility Checker


Distribution / Indexing: [+] / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

# # #
Software Warnings - IMPORTANT:
Always be aware/cautious about what you download on your computer/mobile! PURCHASE SOFTWARE related keywords / Banner Ads. Click HERE for details!

  Your Banner Ad showing on ALL
Software articles,
CATCH Visitors via Your Competitors Announcements!

MultiCare Health System Delivers Better HR Service with Infor

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name Newswire Today and LINK as the source.
  Is this your article?
Activate ALL web links and social stream by Upgrading to Press Release PREMIUM Plan Now!

Infor | MultiCare Health System
Publisher Contact: Dan Barnhardt - 
646-336-1731 dan.barnhardt[.]
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Infor securities in any jurisdiction including any other companies listed or named in this release.

Software via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY

Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

Read Latest Articles From Infor / Company Profile

Read Software Most Recent Related Newswires:

Altitude and Comways Partner to Deliver New Contact Center Solutions for High Growth Companies in Benelux
Gartner Positions Kentico Software in Magic Quadrant for Horizontal Portals
Subex to Host 13th Global User Conference At Jaipur, India
SBI SECURITIES Works with IBM to Test Blockchain Technology for Bond Trading Platform
Yellowfin Top Ranked for Usability in Ventana Research’s 2016 Mobile BI Value Index
Yellowfin Named A Leader in Fourth Consecutive Nucleus Research Value Matrix for Business Intelligence & Analytics
The Weather Company Launches its Signature WEATHERfx Ad-targeting Platform in Germany with BurdaForward
Infor Named on the Constellation ShortList™ for Global HCM Suites and Enterprise Cloud Finance
Valenta Pharm Optimizes Budget Management with Infor BI
NAKIVO Decreases Backup Administration Time by 50% and Storage Space by 30% for FEhS Institute
Rocket Software Business Intelligence Increases the Value of Cognos TM1 Investment
Greater Edmonton Foundation Centralizes Operations with Yardi Voyager
OneLogin Pioneers First-Ever HR-driven Identity Integration with Namely
IBM and Quest Diagnostics Launch Watson-Powered Genomic Sequencing Service to Help Physicians Bring Precision Cancer Treatments to Patients Nationwide
Bomgar Demonstrating Benefits of Chat, Integrated Remote Support At TSW 2016

Boost Your Social Network
& Crowdfunding Campaigns

NewswireToday Celebrates 10 Years in Business


Visit  La Bella Bakery Artisan Bakery Arizona

Visit  NAKIVO, Inc.

  ©2016 Newswire Today — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution freenewswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
PRTODAY & NewswireTODAY are NOT affiliated with USA TODAY (