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Plano, TX, United States, 2014/07/23 - E-MetroTel UCX portfolio of appliance servers enables Norstar customers make the move to Unified Communications effortless and economical - EMetroTel.com.
- Saint Bernard Parish lowers its communication costs with E-MetroTel solution, improves staff and community access.
Whether it’s a small business or a larger established enterprise, managing communication costs can be challenging, especially with technology continually changing. Having to replace what you may have just deployed a few years earlier may not be the most cost-effective approach to getting the communication services you need.
Wouldn’t it make more sense to leverage your existing communications investment and re-purpose it to be ready for the future with a simple, flexible, cost-effective communications system?
Saint Bernard Parish in Madison Wisconsin did just that by deploying the E-MetroTel UCX50, seamlessly integrating their Nortel Norstar phones and getting the UC features and applications they needed to stay better engaged with staff and their community members. Serving more than 1000 families from the first church built on the east side of Madison, Saint Bernard Parish’s Norstar system had become unreliable and lacked UC features they were looking for.
“We looked at various replacement options and the UCX50 stood out at the most sensible, cost-effective path forward. We were able to lower our costs by keeping our existing phones, and the built-in Find-me-follow-me and Extension-to-mobile UC features helped us be more available to staff and our community. The auto-attendant and IVR are simple to operate and the system is very reliable and easy to maintain, perfectly suited for our needs.“ Rev. Michael Radowicz, Pastor, Saint Bernard Parish.
The E-MetroTel UCX VoIP solution helps remove the complexity and cost of evolving to the latest SIP-based communication technology. With its web-based management interface and ability to integrate existing analog, digital and IP phones, transitioning from a Nortel Norstar, BCM, CS 1000 or other installed vendor system is made simple and cost-effective.
With a range of UCX appliance servers designed to support either a few users in a small office or a few thousand users across multiple enterprise locations, every E-MetroTel system comes with a suite of business telephony features and UC applications including follow-me mobility, unified messaging, voice and video conferencing, call recording and reporting, contact center and IVR, support for SIP compliant telephones and cost effective SIP trunks.
“The E-MetroTel UCX was specifically developed to help customers immediately get the benefits of using UC applications by providing a smooth integration solution for their existing key system or PBX investment with the latest in open SIP-based communication technology. This helps lower communication costs and makes the move to UC a reality for customers like Saint Bernard Parish.” Ardavan Nawaby, President and CEO, E-MetroTel.
E-MetroTel (emetrotel.com) is currently working with its partners to evolve existing customer IT networks and enable new UC applications, solutions and services.