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Written by / Agency / Source: SaskTel (Saskatchewan Telecommunications)

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SaskTel and Innovation Credit Union Partner to Share Information and Enhance Service for Their Customers - SaskTel and Innovation Credit Union announced a partnership formalized in a new MoU to advance their joint efforts to promote one another’s strategic values and provide their customers - InnovationCU.ca / SaskTel.com
SaskTel and Innovation Credit Union Partner to Share Information and Enhance Service for Their Customers

 

NewswireToday - /newswire/ - Regina, Saskatchewan, Canada, 2014/06/26 - SaskTel and Innovation Credit Union announced a partnership formalized in a new MoU to advance their joint efforts to promote one another’s strategic values and provide their customers - InnovationCU.ca / SaskTel.com.

   
 
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Today SaskTel and Innovation Credit Union announced a partnership formalized in a new Memorandum of Understanding (MOU) to advance their joint efforts to promote one another’s strategic values and provide their customers with the best possible range of service options.

Working closely together in recent years, the two organizations have discovered they have much in common, including a shared set of customers. Many SaskTel customers are Innovation Credit Union members and vice versa. Both organizations have made a special priority to find innovative solutions to the challenges of serving customers who live outside of large urban centres.

But the synergies don’t end there. Innovation and SaskTel share a social commitment to give back to the communities of this province, each year spending hundreds of thousands of dollars to donate to important causes and sponsor cultural and educational events.

Speaking on behalf of Innovation Credit Union, Chief Executive Officer Daniel Johnson said,“This is much more than ‘we use SaskTel products.’ I see this is a natural alliance because we are finding ways to build on one another’s strengths and access one another’s talents. With the advances in communication technologies in recent years, today more than 80% of our customer touch points are electronic--and whether it’s a smartphone or the internet, it’s happening over the SaskTel Network.”

Johnson believes that the partnership will help ensure Innovation members have a complete range of secure service channels available to them.

SaskTel President and Chief Executive Officer, Ron Styles, sees a strategic advantage in the partnership. “We are an Information and Communications Technology company and we are hoping to be able to use that expertise and our resources to help Innovation Credit Union meet its goals. They want to gain some efficiencies in maintaining their IT systems while ensuring their customers can access secure transactions over a rapidly changing array of service alternatives. This MOU is an important step toward making that happen.”

The MOU speaks of strengthening SaskTel and Innovation’s long-standing relationship in part by developing a framework for present and future contracts. It points toward the possibility of joint business opportunities that will take advantage of the different strengths each organization brings to the partnership. There may also be some collaboration in areas such as training and joint marketing opportunities.

About SaskTel
Saskatchewan Telecommunications Holding Corporation (SaskTel.com) is the leading full service communications provider in Saskatchewan, with $1.2 billion in annual revenue and over 1.4 million customer connections including over 607,000 wireless accesses, 492,000 wireline network accesses, 250,000 internet accesses and 100,000 maxTV subscribers. SaskTel offers a wide range of communications products and services including competitive voice, data, internet, entertainment, security monitoring, messaging, cellular, wireless data and directory services. In addition, SaskTel International offers software solutions and project consulting in countries around the world. SaskTel and its wholly-owned subsidiaries have a workforce of approximately 4,000 full-time equivalent employees (FTEs).

About Innovation
Innovation Credit Union (innovationcu.ca) is the 3rd largest Saskatchewan Credit Union with branches and subsidiary insurance agencies located throughout Southwest and North Central Saskatchewan. Innovation Credit Union provides a full range of financial services to 48,000 members including individuals, businesses and organizations - across the province. Credit Union Deposit Guarantee Corporation guarantees all credit union deposits in Saskatchewan.

Contact: Lance Vachon, Marketing Specialist
306-778-1730 - E: Lance.Vachon[.]innovationcu.ca.

 
 
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Written by / Agency / Source: SaskTel (Saskatchewan Telecommunications)

 
 

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SaskTel and Innovation Credit Union Partner to Share Information and Enhance Service for Their Customers

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SaskTel | Innovation Credit Union
Publisher Contact: Tara Tibeau - SaskTel.com 
306-777-4548 tara.tibeau[.]sasktel.com
 
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