PRTODAY / NewswireToday Free press release distribution service network

More news: Software
Written by / Agency / Source: Loway Switzerland

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

Loway Switzerland Announces the QueueMetrics Release 14.06 - Loway is pleased to announce the QueueMetrics Release 14.06. Release 14.06 offers significant improvements to the QueueMetrics package. They are centered around QueueMetrics Icon, the new innovative Agent Page
Loway Switzerland Announces the QueueMetrics Release 14.06

 

NewswireToday - /newswire/ - Stabio, Ticino, Switzerland, 2014/06/23 - Loway is pleased to announce the QueueMetrics Release 14.06. Release 14.06 offers significant improvements to the QueueMetrics package. They are centered around QueueMetrics Icon, the new innovative Agent Page.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

The Loway Company, developer of the QueueMetrics™ call-center suite, deployed a new QueueMetrics release.

Release 14.06 offers significant improvements to the QueueMetrics package. They are centered around QueueMetrics Icon, the new innovative Agent Page.

The major changes implemented are:

- A complete QueueMetrics layout restyle.
- The new Icon Agent Page.
- The integrated WebRTC Softphone.
- The new JSON APIs for configuration and reporting.
- A new, easier to use IVR tracking mode.

Loway completely restyled QueueMetrics to match the demand for a fresher interface. The layout is now very clean and modern so that users can easily find what they need. A complete overhaul of the visual elements brings sharper windows corners, subtler drop shadows, more solid colors and a stylish font.
The new look-and-feel greatly improves usability, facilitates learning and makes using QueueMetrics daily a more pleasant experience.
In this perspective QueueMetrics has now a new Agent Page named "Icon".
Icon is designed in order to provide users with the best usability combined with an innovative and minimalistic design that focuses all interactions with only one icon on a completely clean panel layout.

Following the generalized trend towards WebRTC, an innovative embedded soft-phone was integrated in Icon. It allows agents to receive and originate calls without an external SIP phone. This way you can provision new agents with only a modern browser and a pair of earphones - nothing to install on their workstations.

QueueMetrics (queuemetrics.com) now also benefits from a new JSON API that wraps and extends the old XML-RPC API. This is now the primary access API for QueueMetrics. From the JSON API you can access and modify all the QueueMetrics configuration.

"The new agent page was designed to make a difference in the way agents work with QueueMetrics - to make the experience more pleasing and more productive at the same time." says Lorenzo Emilitri, Loway founder "together with the new features in 14.06, including its new powerful JSON interface, QueueMetrics is meant to be the solid foundation for all your contact center needs".

About Loway

Loway (loway.ch) develops complete, reliable and customizable call center software solutions for the Asterisk® PBX. Our distinguished QueueMetrics set up modern standards in performance measurement and reporting for call centers based on Asterisk technology. WombatDialer is a flexible, easy to use outbound dialing platform and a perfect complement to QueueMetrics. QueueWiz is the first free web app to simulate easily but accurately call center costs and revenues. We put Swiss passion for precision at your service. Measuring your business helps you deliver continuous improvements. Measure. Improve.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Written by / Agency / Source: Loway Switzerland

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick Newswire Today Visibility Checker

 

Distribution / Indexing: [+]

 
 
# # #
 
Software Warnings - IMPORTANT:
Always be aware/cautious about what you download on your computer/mobile! PURCHASE SOFTWARE related keywords / Banner Ads. Click HERE for details!
.

 
  Your Banner Ad showing on ALL
Software articles,
CATCH Visitors via Your Competitors Announcements!


Loway Switzerland Announces the QueueMetrics Release 14.06

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name Newswire Today and LINK as the source.
 
  Is this your article?
Activate ALL web links and social stream by Upgrading to Press Release PREMIUM Plan Now!

|
Publisher Contact: Mau Sabot - Loway.ch 
+41 916309765 marketing[.]loway.ch
 
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Loway Switzerland securities in any jurisdiction including any other companies listed or named in this release.

Software via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From Loway Switzerland / Company Profile


Read Software Most Recent Related Newswires:

Western Cape Department of Transport & Public Works Improves Effectiveness of Critical Service Delivery with OpenText
Herc Rentals Selects Infor CloudSuite for Equipment Rental, HCM Systems
Oracle Buys Apiary
Xactly Introduces Commission Expense Forecasting Solution for Finance
LogiNext, a Jack Ma Funded Company Enters Indonesia's Booming Logistics Market
Noble Composer v11 Upgrades Agent Efficiency
RNSS Celebrates 20 Years As A SYSPRO Partner
NAKIVO Announces Support for vSphere 6.5 and Adds Skip Swap File in the Upcoming v7
SKECHERS Uses Oracle to Localize Assortments As They Grow Their Retail Presence
Metatron, Inc. Announces Strategic Move into the Areas of Mobile Encryption, and Virtual Reality for its Mobile Development Business
Belk, Hot Topic and Torrid Choose Oracle Retail Stores Solutions to Unify Brand Experiences
Infor Continues Significant Growth in Retail
Infinera Transforms Subsea Networks to Cloud Scale with New DTN-X Platforms
Crate and Barrel to Transform its Retail Experience in the Cloud with Infor
Ricardo Eletro Reduces Operational Cost by 40m Brazilian Reais per Month with Oracle Retail

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  1Click Games

Visit  JobsWare.com





 
  ©2017 Newswire Today — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are NOT affiliated with USA TODAY (usatoday.com)