Communications service providers (CSPs) committed to combating handset theft and improving customer service are looking to implement databases to disable lost and stolen mobile devices. By disabling the devices and keeping them from operating on mobile networks around the world, CSPs can protect consumers and help reduce criminals’ incentive for theft. To this end, Oracle has announced the latest release of Oracle Communications EAGLE Equipment Identity Register, which supports device registration for long-term evolution (LTE) smartphones and other LTE-connected devices and enables CSPs to connect to the Central Equipment Identity Register (CEIR), the global registry of blacklisted devices maintained by the GSMA.
In the US, more than 3.1 million mobile phones were stolen in 2013, including at least 1.4 million phones that were permanently lost, according to Consumer Reports. The latest release of Oracle Communications EAGLE Equipment Identity Register, announced today, provides connection to the CEIR database and enables CSPs to temporarily or permanently disconnect lost and stolen mobile devices across networks.
Typically, mobile networks can authenticate only subscriber-specific information, not actual devices. Many countries require CSPs to deploy equipment identity register technologies to authenticate devices and reduce theft. However, until now, operators generally needed to purchase a second equipment identity register to meet LTE network needs.
Oracle Communications Equipment Identity Register now supports access to the GSMA database via the Diameter protocol and allows CSPs to block LTE devices, building on the product’s earlier support for blocking devices on 2G and 3G networks and accessing the database via the SS7 protocol.
Oracle Communications EAGLE Equipment Identity Register is a cost-effective, efficient technology built to cater to the newer 4G/LTE domain and enable CSPs to rely on a single technology to meet functional and technical requirements for 2G, 3G, and 4G/LTE networks while helping to curb smartphone theft. The product
• Enables CSPs to enter stolen-handset international mobile equipment identity (IMEI) codes unique codes that correspond to specific handsets into a blacklist, thus preventing them from operating on the network;
• Connects to the GSMA-maintained IMEI database, which is stored in the CEIR and acts as a central system for network operators to share stolen-device information to prevent stolen devices from operating on a network;
• Improves network efficiency by storing information in the Oracle Communications EAGLE platform, helping to ensure that database queries do not extend to other network elements and helping to reduce signaling volume;
• Coexists with other Oracle Communications databases, such the Oracle Communications EAGLE Mobile Number Portability and HLR Router solutions, providing a cost-effective software upgrade for existing customers;
• In addition, Oracle Communications EAGLE Equipment Identity Register supports CSPs’ demands for high performance by enabling up to 400,000 2G, 3G, and 4G database queries per second and scaling to support as many as 120 million database entries.
“GSMA’s IMEI Database unites service providers worldwide in their efforts to share handset data and to limit the use of stolen and lost handsets. The platform is designed to ensure the widest possible blocking of lost and stolen handsets by network operators connected to it, and the program’s initial success in Europe has resulted in a global expansion. As a data sharing service, the IMEI Database increases in value with each new member who connects, and we look forward to welcoming Oracle Communications EAGLE customers,” said James Moran, security director, GSMA.
“Subscriber databases give communications service providers a wealth of tools to enhance interactions with subscribers even in the worst-case scenario of device loss or theft. Solutions built to support LTE, such as Oracle Communications EAGLE Equipment Identity Register, extend the benefits of 2G and 3G databases and provide ongoing benefits to subscribers,” said Shira Levine, directing analyst, Infonetics Research.
“As smartphone theft and loss proliferate, communications service providers now have another layer of protection to help keep them in control of active devices. The Oracle Communications EAGLE Equipment Identity Register provides a single database for 2G, 3G, and 4G/LTE devices, simplifying network management and the process of managing lost and stolen devices,” said Bhaskar Gorti, senior vice president and general manager, Oracle Communications.
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