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Science of Business President Overviews 'Mafia Offer' Program on Better Process Podcast Show - Dr. Lisa Lang, President of Science of Business, an international process and profit improvement consultancy, was featured on the February 7 Better Process Podcast show - ScienceOfBusiness.com
Science of Business President Overviews 'Mafia Offer' Program on Better Process Podcast Show

 

NewswireToday - /newswire/ - Denver, CO, United States, 2007/02/20 - Dr. Lisa Lang, President of Science of Business, an international process and profit improvement consultancy, was featured on the February 7 Better Process Podcast show - ScienceOfBusiness.com.

   
 
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Dr. Lisa describes her company’s unique Mafia Offer program for helping small- to mid-sized manufacturers dramatically increase their profits in competitive markets.

Dr. Lisa, a TOCICO certified expert in Theory of Constraints who recently served as Goldratt Consulting’s Global Marketing Director, explains the challenges facing manufacturers today. “In order for companies to radically improve their bottom line, they must increase capacity without significant investment and, concurrently, sell that incremental capacity. Both are necessary for process improvement savings to flow to the bottom line. Many times manufacturers increase capacity only to have it sit in the warehouse or they price it so low that any incremental profit is given away needlessly,” says Dr. Lisa.

The Science of Business program to achieve dramatic bottom line improvement is called a Mafia Offer. “Since each company, market, and competitive set is unique, we work with our clients individually to craft a distinct Mafia Offer for their business,” says Dr. Lisa. Just what is a Mafia Offer? “A Mafia Offer is a customer service offer that our clients’ customers simply can’t refuse. Also, the offer is so aggressive that their competitors simply can’t risk matching it,” claims Dr. Lisa.

The Mafia Offer (mafiaoffers.com) is based on a thorough analysis of the client’s specific marketplace and can include components such as reduced lead times, improved delivery date compliance, or lower minimum order quantities, all backed with a performance guarantee. Science of Business then works with the client to apply Theory of Constraints, Lean, and Six Sigma principles to deliver the capacity increase necessary to fully support the Mafia Offer.

The Better Process interview showcases successful Mafia Offer examples and provides additional information on this distinctive program. The complete interview with Dr. Lisa as well as more information about Science of Business and its Mafia Offer program are available online.

 
 
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Science of Business President Overviews 'Mafia Offer' Program on Better Process Podcast Show

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Publisher Contact: Dr. Lisa Lang - GoldrattGroup.com 
303-909-3343 DrLisa[.]scienceofbusiness.com
 
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