GuestLogix, Inc., the leading global provider of onboard retail and payment technology solutions to airlines, rail operators and the passenger travel industry, today announced a three-year agreement to deploy its onboard retail platform and POS handheld devices to accept credit cards for the purchase of duty free goods onboard an airline in Southeast Asia. This agreement was made in partnership with duty free concessionaire, Inflight Sales Group Hong Kong (ISG), and signifies GuestLogix’ continued expansion into the Asia Pacific region as well as the partnership’s second customer signing of the year.
“Further penetrating the Asia Pacific market is a major focus for GuestLogix in 2014, and with this signing, we demonstrate our commitment to executing this initiative,” said Brett Proud, President & CEO, GuestLogix. “Once again, our partnership with Inflight Sales Group has proven to be invaluable and we’re delighted to work with such a reputable concessionaire to aide our progression in the region. This collaboration enhances our ability to expand our Asia Pacific footprint, and we are pleased to welcome this Southeast Asian airline to our growing joint customer base.”
GuestLogix’ onboard retail platform and PCI-compliant POS handheld devices will be deployed onboard the airline to enable the acceptance of credit cards for the sale of duty free goods. As a customer of GuestLogix, the carrier will also have the option to utilize GuestLogix’ technology to sell additional items at various touchpoints such as food and beverage, seat upgrades and OnTouch® Destination Merchandising for transportation and attraction vouchers.
“Since partnering with GuestLogix a few years ago, we have successfully secured and renewed numerous airline customers, offering the best in duty free programs and retailing technology to the Asia Pacific market,” said Tony Detter, Group Managing Director, ISG. “We have great confidence in GuestLogix’ solutions and their ability to support our programs with the utmost security and innovation both onboard our customers’ aircraft as well as off board at e-commerce touchpoints. Together, we will ensure our new customer is equipped to meet its ancillary revenue goals.”
GuestLogix’ portfolio of innovative solutions, including its Transaction Processing Engine® (TPE®) and Global Payment Gateway™, are backed by 82 payment and operational certifications, making it the most secure technology for ISG to leverage in support of its duty free programs. ISG and GuestLogix first partnered in 2010 and support joint airline customers in four countries across Asia Pacific. With this agreement, the partnership welcomes its seventh joint customer, further highlighting the importance of its strategic relationship.
“Upon implementation of our technology, this new airline customer will see immediate gains in terms of richness of functionality and the ability to efficiently serve its customers. With the introduction of PCI-compliant credit card acceptance onboard, the airline both protects its operations as well as enhances the inflight experience for its passengers,” said Ilia Kostov, EVP Global Sales & Product Strategy, GuestLogix.
GuestLogix and ISG’s new airline customer flies to more than 60 destinations worldwide and represents approximately 13.2 million passenger trips per annum.
About Inflight Sales Group (ISG)
Inflight Sales Group (inflightsales.com) is the pioneer of airline concession operations, management and marketing, with more than 20 years of airline duty free concession management experience. First founded by Jean-Marcel Rouff in 1982 to supply amenity kits and as an exclusive distributor of duty free products from the leading suppliers to airlines in Asia and North and South America, today ISG remains the leading concessionaire in the airline duty free business, with a strong and loyal customer base in Asia, North Africa and the Americas. The ISG team is renowned for its innovative marketing programs, service culture and unparalleled success in driving sales onboard its airline partners.
About Guestlogix, Inc.
GuestLogix, Inc. (guestlogix.com), is a global leader in comprehensive retail solutions delivered to the passenger travel industry, both onboard and off board. Bringing over a decade of expertise as the industry’s most trusted onboard transaction processing partner to airlines, rail operators and elsewhere in the passenger travel industry, GuestLogix powers the industry’s growing reliance on ancillary revenue generation. Both direct to operators as well as through partnerships with global leaders in catering, duty-free, inflight entertainment and self-service retail experts, the Company provides the payment services touching over 1 billion travelling consumers each year. GuestLogix' global headquarters and centre for product innovation is located in Toronto, with regional head offices located in Dallas, London and Hong Kong.
© 2014 GuestLogix. All Rights Reserved.
This news release includes certain forward-looking statements that are based upon current expectations, which involve risks and uncertainties associated with GuestLogix' business and the environment in which the business operates. Any statements contained herein that are not statements of historical facts may be deemed to be forward-looking, including those identified by the expressions "anticipate","believe","plan","estimate","expect","intend", and similar expressions to the extent they relate to the Company or its management. The forward-looking statements are not historical facts, but reflect GuestLogix' current expectations regarding future results or events. These forward-looking statements are subject to a number of risks and uncertainties that could cause actual results or events to differ materially from current expectations, including the matters discussed under "Risks and Uncertainties" in the Filing Statement filed on March 24, 2014 with the regulatory authorities. GuestLogix assumes no obligation to update the forward-looking statements, or to update the reasons why actual results could differ from those reflected in the forward-looking statements.