Baxter Planning Systems, the pioneer and recognized leader in inventory planning and optimization solutions, today announced its membership of the Service Industry Association (SIA), a non-profit association of enterprises involved in the support of high technology products. A global organization serving companies in North America, South America, EMEA and APAC, the SIA is dedicated to best practices in installed service for providers and consumers alike.
“We had our first exposure to the SIA late last year during a regularly scheduled roundtable,” commented Phillip Kennedy, VP Product Management for Baxter Planning Systems. “Then and now, we have been impressed by the level of participation and collaboration of industry leaders. Since becoming a member, we have had the opportunity to work hand-in-hand with other executives to accomplish one of our own objectives, supporting the service industry in its initiatives and priorities.”
Baxter will participate in SIA’s annual Service Industry Executive Summit, March 30-April 1 in Las Vegas, to discuss imperatives in driving relationships, revenues, and results along with other leaders from around the globe.
About Baxter Planning Systems
Since 1993, Baxter (bybaxter.com) has pioneered the development of Web-based solutions to meet the unique demands of aftermarket, service, repair, and spare parts industries. Baxter’s suite of integrated forecasting and planning applications enables clients to achieve industry-leading customer service levels while significantly increasing profitability. Headquartered in Austin, Texas, Baxter is privately held, self-funded, and profitable. Global 2000 and Fortune 500 enterprises deploying Baxter solutions include Extreme Networks, Agilent Technologies, Riverbed Technology, Alcatel-Lucent, NetApp, Kawasaki and many others.
About the SIA
The mission of SIA (servicenetwork.org) is to promote service partnerships and to serve as a forum for members to enhance their businesses for the betterment of the industry. The SIA was founded in 1985 as the leading trade association for companies engaged in the repair of electronic hardware and those that support the industry. Members include independent service providers, consultants, software companies, OEMs, and logistics support companies. The SIA was instrumental in fighting for the rights of end users in the Right to Repair Act (part of the DMCA since 1998) and supports all owners’ rights groups for open and competitive service. Member companies cover the globe and include North America, South America, Europe and APAC.