TechNavio, the independent London-based global research firm, today announced the publication of its research report on the Global Managed Mobility Services Market. The report finds development of mobile CRM applications is a key trend affecting this sector. The analysis is for the forecast period 2014-2018.
Several vendors have started developing mobile-based CRM applications, which is becoming an important and innovative feature for CRM providers. In addition, the Global Managed Mobility Services market is witnessing the introduction of modern customer intelligence solutions, which is helping enterprises gain customer insights.
The emergence of smartphones and new mobile devices, such as the iPad and similar products, is changing the way consumers are interacting with marketers. Mobile access to CRM systems by sales and service teams of an organization is helping them provide a high level of customer service and assistance, with improved time-to-market. Hence, there will be an increasing use of CRM systems to support and outreach customers via their mobile devices. All these mean greater value addition for end customers for communicating internally and externally.
To determine the scenario for these vendors in the next 3-4 years, TechNavio analysts have conducted in-depth analysis of the impact of market drivers, challenges and trends featuring data on product segmentation, vendor shares, growth rate by revenue and an evaluation of the different buying criteria in the order of importance.
TechNavio (technavio.com) is a leading technology research and advisory company with a global coverage. We focus on emerging technology trends that can shape the market. We identify and explain these trends to our customers to help them take better decisions.
TechNavio models the trends using a mix of quantitative and qualitative tools in its proprietary research methodologies. We build forecasts across market segments and geographies based on the trends identified. These forecasts and analysis are used to help our customers identify new and existing opportunities in their markets. We also help customers assess their competitive position in a changing market scenario.
TechNavio analysts employ primary as well as secondary research techniques to ascertain the size and vendor landscape of Global Managed Mobility Services Market. Our analysts obtain the information using a combination of the bottom-up and top-down approaches, besides using in-house market modeling tools. They corroborate this data with the data obtained from various market participants and stakeholders across the value chain, including vendors, service providers, distributors, re-sellers, and end-users.
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Founded in 2003, TechNavio has about 200 analysts globally. We cover more than 500 technologies across 80 countries. Our analysts are closely monitoring the market every day by talking to all the industry participants. We have proprietary databases that provide us with a complete perspective of the market. TechNavio develops over 2000 pieces of research deliverables every year.