PRTODAY / NewswireToday Free press release distribution service network

More news: Software
Written by / Agency / Source: Verint Systems, Inc.

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

Verint Extends Mobile Capabilities with New Impact 360 Workforce Optimization Solution - Impact 360 Mobile Empowers and Engages Employees and Managers to Drive Greater Workforce Efficiency - Verint.com
Verint Extends Mobile Capabilities with New Impact 360 Workforce Optimization Solution

 

NewswireToday - /newswire/ - Melville, NY, United States, 2013/12/10 - Impact 360 Mobile Empowers and Engages Employees and Managers to Drive Greater Workforce Efficiency - Verint.com. NASDAQ: VRNT

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Verint® Systems, Inc. today announced the availability of its Impact 360® Mobile™ solution, which introduces additional workforce optimization (WFO) capabilities to the company’s existing mobile applications. The offering is designed to help organizations optimize employee and customer engagement via mobile devices and achieve consistent experiences across touch points by drawing on the strength of its Impact 360 Workforce Optimization™ suite for contact center, back-office and retail branch customers.

Verint can help organizations more effectively manage their operations through mobile applications, extending the capabilities of its award-winning Voice of the Customer and Workforce Optimization solutions. The company’s mobile solution set includes enterprise feedback management (EFM), employee scheduling and performance management scorecards. These offerings help improve operations focused on customer engagement and allow service teams to capture customer feedback from anywhere. In addition to these capabilities, the new Impact 360 Mobile app helps enable organizations to manage and engage the staff who are delivering the service. For instance, the app lets employees manage their schedules and time off remotely, making updates faster and the overall process more convenient.

Easier Access to Data from Mobile Devices
Verint’s new native mobile application is designed to provide frontline employees and managers with access to the benefits of Impact 360 Workforce Optimization while being mobile. The app engages and empowers users by delivering Actionable Intelligence® on-the-go, helping users swiftly respond and take action from anywhere, at any time, via their mobile devices. Its interface features a contemporary look-and-feel and provides intuitive navigation with a rich interactive design.

Comprised of rich features and benefits inherent in Verint’s WFO suite, Impact 360 Mobile enables users to:

• Increase supervisor productivity by enabling them to take quick action on employee requests, schedules and performance against goals right from the floor of contact centers, offices or branches, as well as off site.
• Increase employee productivity by enabling staff to view key performance indicator scores and trends, schedule information or request time off, at any time or from any location.
• Increase employee satisfaction by capitalizing on the growing preference for mobile communications.

This latest release follows on a series of mobile enhancements made to Verint Enterprise Feedback Management™ through advanced, mobile offline surveys which enable organizations to capture and report on customer feedback from anywhere, anytime. Together, these further extend Verint’s mobile offerings, helping organizations capture the voice of the customer and operationalize feedback information to deliver universally superior customer service and experiences.

“Verint’s mobile solutions are arming them with the intelligence and flexibility to execute better from wherever they are, and likewise, are making it more convenient to meet the needs and expectations of today’s evolving workforce,” says Nancy Treaster, senior vice president and general manager, strategic operations, Verint Enterprise Intelligence Solutions™.

About Verint Enterprise Intelligence Solutions
Verint® Enterprise Intelligence Solutions™ help organizations of all sizes capture and analyze customer interactions, sentiments and trends across multiple channels, improve performance and optimize the customer experience. The solution portfolio includes the Impact 360® Workforce Optimization™ suite and Voice of the Customer software, which serve as strategic enterprise assets for increasing customer satisfaction and loyalty, enhancing products and services, reducing operating costs and driving revenue.

About Verint Systems
Verint® (verint.com) is a global leader in Actionable Intelligence® solutions. Its portfolio of Enterprise Intelligence Solutions™ and Security Intelligence Solutions™ helps organizations Make Big Data Actionable™ through the ability to capture, analyze and act on large volumes of rich, complex and often underused information sources such as voice, video and unstructured text. With Verint solutions and value-added services, organizations of all sizes can make more timely and effective decisions. Today, more than 10,000 organizations in over 150 countries, including over 80 percent of the Fortune 100, count on Verint solutions to improve enterprise performance and make the world a safer place. Headquartered in NY, Verint has offices worldwide and an extensive global partner network.

This press release contains forward-looking statements, including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks and uncertainties, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2013 and our Quarterly Report on Form 10-Q for the quarter ended October 31, 2013 and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, the Company assumes no obligation to update or revise them or to provide reasons why actual results may differ.

VERINT, ACTIONABLE INTELLIGENCE, MAKE BIG DATA ACTIONABLE, CUSTOMER-INSPIRED EXCELLENCE, INTELLIGENCE IN ACTION, IMPACT 360, WITNESS, VERINT VERIFIED, VOVICI, GMT, AUDIOLOG, ENTERPRISE INTELLIGENCE SOLUTIONS, SECURITY INTELLIGENCE SOLUTIONS, VOICE OF THE CUSTOMER ANALYTICS, NEXTIVA, EDGEVR, RELIANT, VANTAGE, STAR-GATE, ENGAGE, CYBERVISION, FOCALINFO, SUNTECH, and VIGIA are trademarks or registered trademarks of Verint Systems Inc. or its subsidiaries. Other trademarks mentioned are the property of their respective owners.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Written by / Agency / Source: Verint Systems, Inc.

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick Newswire Today Visibility Checker

 

Distribution / Indexing: [+] / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

 
 
# # #
 
Software Warnings - IMPORTANT:
Always be aware/cautious about what you download on your computer/mobile! PURCHASE SOFTWARE related keywords / Banner Ads. Click HERE for details!
.

 
  Your Banner Ad showing on ALL
Software articles,
CATCH Visitors via Your Competitors Announcements!


Verint Extends Mobile Capabilities with New Impact 360 Workforce Optimization Solution

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name Newswire Today and LINK as the source.
 
  Is this your article?
Activate ALL web links and social stream by Upgrading to Press Release PREMIUM Plan Now!

Verint Systems, Inc. | Impact 360 Workforce
Publisher Contact: Anne Patton - Verint.com 
631-962-9600 Anne.Patton[.]verint.com
 
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Verint Systems, Inc. securities in any jurisdiction including any other companies listed or named in this release.

Software via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From Verint Systems, Inc. / Company Profile


Read Software Most Recent Related Newswires:

SAP Cloud Platform Intelligently Connects People, Things and Businesses
Parallels Showcases Simplified IT, Mobility, and Productivity Benefits of Parallels RAS on Microsoft Azure at Mobile World Congress Press Event
Santander Boosts Client Experience with Enterprise iOS Apps Powered by IBM
Oracle Expands Oracle Cloud at Customer Portfolio to Database Workloads with Oracle Exadata Cloud Machine
Infor EAM Delivers Major Enhancements to Mobility, Transit Management
Dell Accelerates IoT Adoption with New Edge Gateway for Small Spaces
Subex to Showcase its Capabilities for Digital Revolution At The Mobile World Congress 2017
Saba Software Announces Agreement to Acquire Halogen Software
Infor Simplifies EDI Integration for Infor M3
Gartner Again Positions Yellowfin in Magic Quadrant for Business Intelligence and Analytics Platforms
Chicago Public Library Selects Polaris, Joining the Growing List of Influential Urban Libraries to Become an Innovative Partner
Oracle and Tech Mahindra Deliver Industry’s First VoLTE as a Service Offering
Yale New Haven Health System Selects Infor CloudSuite Healthcare
PROS Smart CPQ Ranked as a 'Strong Performer' in Configure-Price-Quote Report from Independent Research Firm
OpenText Named a Leader in Gartner’s 2017 Magic Quadrant for Customer Communications Management Software

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  BizJobs.com

Visit  La Bella Bakery Artisan Bakery Arizona





 
  ©2017 Newswire Today — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are NOT affiliated with USA TODAY (usatoday.com)