PRTODAY / NewswireToday Free press release distribution service network

Written by / Agency / Source: Bomgar Corporation

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

ifm Electronic Gmbh Improves Remote Tech Support with Bomgar - Bomgar’s multi-platform solution for remote support enables secure implementation of COPE initiatives and significant performance improvements in global company environment - Bomgar.com
ifm Electronic Gmbh Improves Remote Tech Support with Bomgar

 

NewswireToday - /newswire/ - Marlow, Buckinghamshire, United Kingdom, 2013/12/09 - Bomgar’s multi-platform solution for remote support enables secure implementation of COPE initiatives and significant performance improvements in global company environment - Bomgar.com.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering IT Services/Network Management Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Bomgar, the leader in enterprise remote support solutions, today announced that ifm electronic gmbh will be using its technology to realize flexible COPE (Corporate Owned Personally Enabled) initiatives and benefit from more efficient support services. Headquartered in Germany, ifm electronic gmbh is a worldwide leader in sensor and automation technologies with production and R&D facilities around the world. The Bomgar remote support solution was chosen by ifm to provide support services to 5,000 employees across 70 countries, enabling IT staff to solve technical problems faster while enforcing highest security and data protection standards. Bomgar will exhibit its remote support solutions at the itSMF Annual Conference 2013 in Kassel, Germany, Stand S04 from 9 to 10 December 2013.

“Most of our support is handled from company headquarters in Essen, Germany, which is one of the reasons we depend on powerful remote support tools the support software we had installed simply couldn’t keep up with these demands any more. In the past, tasks which typically shouldn’t last longer than ten minutes were delayed to up to 90 minutes, simply because the connection repeatedly broke down and data transfer rates were poor,” recalls Olaf Dammrose, Data Expert IT Services and Operations at ifm electronic gmbh.

In addition to the UltraVNC solution that they were using, the ifm team also tested TeamViewer and Proxy Networks as alternatives along with Bomgar. “During the testing period, we were impressed by the Bomgar solution, because all of the integrated features made sense, and they were tailored for our individual requirements.” One of the key success factors was that Bomgar offered a multi-platform solution that allows us to support both Mac and Microsoft computers, plus mobile devices. In view of ifm’s planned COPE strategy, this proved to be an important criteria separating Bomgar from the rest. Businesses implementing a COPE strategy provide their employees with IT devices which can be used privately, but the company maintains ownership of such devices.

Another important plus for Bomgar was that its appliance fully integrates with ifm’s existing security infrastructure, rather than relying on a Cloud solution in an uncontrollable server environment with no insight for the customer. Connecting through the Bomgar Box also allows for significant performance improvements, and support technicians are provided with better communication and handover processes, streamlining collaboration within the global team. With the Bomgar Button, support reps can place a shortcut on remote desktops or smartphones, allowing end users to easily generate remote support requests. “All of our staff that have worked with Bomgar don’t want to go back to the old system,” summarizes Dammrose.

For over 40 years, ifm has developed, manufactured, and marketed sensors to industries that include assembly and robotics, automotive, material handling, packaging, metal forming, plastics, and food and beverage. The company offers a complete family of position sensors, fluid sensors, diagnostic systems, networking products, and wiring solutions. In Germany, ifm electronic develops and produces 88 percent of its product portfolio, but in order to quickly satisfy local demands, the company also sustains a comprehensive network of locations in Eastern Europe, Asia, and the US.

About Bomgar

Bomgar (bomgar.com) is the leader in enterprise remote support solutions for easily and securely supporting computing systems and mobile devices. The company’s appliance-based products help organisations improve tech support efficiency and performance by enabling them to securely support nearly any device or system, anywhere in the world including Windows, Mac, Linux, iOS, Android, BlackBerry and more. More than 7,500 organisations across 65 countries have deployed Bomgar to rapidly improve customer satisfaction while dramatically reducing costs. Bomgar is privately held with offices in Jackson, Atlanta, Washington D.C., Paris, London and Singapore.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering IT Services/Network Management Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Written by / Agency / Source: Bomgar Corporation

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick Newswire Today Visibility Checker

 

Distribution / Indexing: [+] / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

 
 
# # #
 
 
  Your Banner Ad showing on ALL
IT Services/Network Management articles,
CATCH Visitors via Your Competitors Announcements!


ifm Electronic Gmbh Improves Remote Tech Support with Bomgar

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name Newswire Today and LINK as the source.
 
  Is this your article?
Activate ALL web links and social stream by Upgrading to Press Release PREMIUM Plan Now!

Bomgar | ifm Electronic Gmbh
Publisher Contact: Liz Shulof - Bomgar.com 
770-407-1876 lshulof[.]bomgar.com
 
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Bomgar Corporation securities in any jurisdiction including any other companies listed or named in this release.

IT Services/Network Management via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From Bomgar Corporation / Company Profile


Read IT Services/Network Management Most Recent Related Newswires:

Columbia College Chicago Builds E-Learning Network on ADVA FSP 3000
Strategic Integration Partners Significantly Increases Cloud Sales 200% with The Evolve IP OneCloud™
AlgoMatch and Arista 7160 Series Drive Advanced Network Enforcement
DigitalRoute to Attend TM Forum Asia on December 7-8 in Singapore
Evolve IP Honored with BroadSoft ‘Game Changer’ Award
ADVA Optical Networking Introduces Ensemble SmartWAN to Accelerate Virtualized SD-WAN
NEC Enhances Security At The 2016 APEC Economic Leaders' Week in Peru
Philip Linehan Joins EDTS as Sales Executive in Carolinas, Georgia
Multipharma Signs Five-year Contract with Damovo for Transformation Towards New Way of Working
Marcus by Goldman Sachs Deploys Finacle Solution on Cloud for its New Online Lending Business
ICSA Labs Affirms Radware's DDoS Mitigation Software and Testing Methodology
Verint Receives Frost & Sullivan’s Best Practices in New Product Innovation Award for Robotic Process Automation
NEC Participates in Global Wireless Summit 2016
Oscilloquartz Synchronizes Indian Defense’s National Transport Network
Infosys Invests in Stellaris Venture Partners

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  BizJobs.com

Visit  Triggr & Bloom





 
  ©2016 Newswire Today — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are NOT affiliated with USA TODAY (usatoday.com)